Telemarketer

Cotecna is a leading provider of testing, inspection and certification services. Founded in Switzerland in 1974, Cotecna started off as a family business and has now grown to become a world-class international player with over 7000 employees in more than 140 offices across 50 countries.

We are looking for a dynamic and motivated telemarketer to join our team. In this role, you will be responsible for telephone prospecting to develop our customer base and promote our services. You will work closely with our sales team to achieve the objectives set.

Main Accountabilities

• Make phone calls and send emails to persuasively present our products/services to prospects
• Participate in the development of innovative prospecting strategies to expand the potential customer base
• Analyze and qualify customer files as necessary
• Provide feedback on telephone conversations with prospects in order to improve sales strategies
• Follow up regularly with prospects to maintain relationships and identify sales opportunities
• Update and manage sales activities, opportunities, and customer account information in our Kairos CRM
• Maintain detailed reports on prospecting activities and results achieved

Qualifications, Experience and Technical Skills

• Experience in telemarketing or sales, ideally in a B2B environment
• Strong communication skills, both verbal and written
• Fluency in French and English (a third language would be a plus)
• Negotiation and customer service skills
• Good knowledge of CRM tools
• Team spirit and the ability to work in a dynamic environment
• If you are passionate about sales and want to contribute to the success of a growing company, we would love to receive your application.