TECHNICO-COMMERCIAL(E) PIECES

## TECHNICO-COMMERCIAL(E) PIECESApplyremote type: Hybridlocations: AMBLAINVILLEtime type: Full timeposted on: Posted Todayjob requisition id: JR2655Depuis plus de 90 ans, Bergerat Monnoyeur accompagne la performance de ses clients en tant que distributeur exclusif français de la marque Caterpillar.

Notre ambition : allier innovation, excellence opérationnelle et esprit d’équipe pour bâtir ensemble les projets de demain.

Rejoindre Bergerat Monnoyeur, c’est intégrer un groupe international solide où chaque talent peut laisser sa marque.**Job Description Summary**JOB PURPOSE On the basis of activities assigned by his/her hierarchy, the technical sales representative sells spare parts to customers within the framework of a customer relations center. He/she provides technical support to internal stakeholders (sales and operational teams,etc.).**Job Description**SIGNIFICANT ACTIVITIES

• Handle customer requests via all types of channels (e-mail, telephone, website, etc.)
• Identify and analyze requests and needs
• Identify and research part numbers based on internal and external requests (customers, sales teams, etc.)
• Respond with an appropriate solution (deadlines, price, etc.)
• Draw up estimates based on customer requests
• Promote the commercial offer and generate additional sales (promotions, products, etc.)
• Update customer data in business tools (contacts, e-mail addresses, etc.)
• Enter opportunities and actions (sales proposals, etc.) into business tools
• Ensure commercial follow-up on opportunities (follow-up on quotations, qualification of business losses, etc.)
• Support operational teams in the use of IT tools for part identification

RESPONSIBILITIES AND SCOPE FOR ACTION

• Ensure the follow-up and achievement of sales objectives
• Ensure good customer relations and satisfaction
• Ensure the quality of data entered into business tools
• Know and apply internal and external compliance procedures and rules

PROFESSIONAL KNOWLEDGEDIPLOMA(S) AND/OR EXPERIENCE(S)

Professional baccalaureate to baccalaureate +3 in a technical field and/or significant experience preferred

SPECIFIC KNOWLEDGE(S)

Technical skill(s)

• Knowledge professional in the field technical (mechanical, electrical electrical engineering, hydraulics, etc.)
• Professional product knowledge (ranges, features, etc.)
• Basic commercial knowledge (sales, negotiation, customer relations, etc.)
• Professional knowledge of IT tools and information systems
• Advanced elementary English (A2)Behavioral skill(s)
• Good interpersonal skills
• Active listening
• Thoroughness
• Analytical skills
• Reactivity
• Team spirit

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