Technicien SAV itinérant Sud-Ouest (M/F/D)

Your role

As a Technicien SAV itinérant Sud-Ouest (M/F/D), your mission is to f acilitates the growth of our company’s service through a firm commitment to providing high-quality customer service to all clients of the Vacuum Technical Service division. It ensures that customer expectations are met every time. He provides tailored support for technical issues, monitoring, testing and interventions that minimise downtime, reduce costs or demonstrate the capabilities of our products during tests or demonstrations. He is responsible for troubleshooting, repairing and installing parts required for equipment maintenance. He carries out commissioning at customer sites. . You will report toOperations Team Leader.

You will

• Repair and maintain vacuum equipment at customer sites
• Act as a brand ambassador
• Repair and maintain vacuum equipment in the workshop
• Install and commission equipment at customer locations
• Perform assessments and repairs for claims and warranty requests
• Provide technical support, either by troubleshooting over the phone or directly on-site
• Deliver training to distributors and customers on all relevant features and benefits of our products and consumables
• Communicate all relevant information to customers, the Service Manager, and the Administrative team — in person, by email, by phone, or through the dedicated software (Innosoft)
• Identify opportunities for service and equipment sales, and generate leads for the sales team
• Be available for frequent travel within the region and occasional travel across France

To succeed, you will need

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

You have 5 to 10 years of experience, working as a Field Service Engineer

• Technical BTS diploma (Industrial Maintenance)
• Fluent in French English comprehension: reading and writing
• Proficient in the use of computer tools Knowledge of mechanics and electromechanics
• Knowledge of vacuum technologies would be an asset
• Valid driver’s license

In return, we offer

• Culture of trust and accountability
• Lifelong learning and career growth
• Innovation powered by people
• Comprehensive compensation and benefits
• Health and well-being

Job location

Home based, Toulouse area/ South West

Uniting curious minds

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we are uniting curious minds, and you could be one of them.

Information at a Glance

Leybold is a brand that supplies customers with vacuum solutions. The brand’s products include vacuum pumps and systems, as well as standardized and customized vacuum solutions and services. Leybold’s core capabilities lie in offering applications and customized systems for the creation of vacuum and extraction of processing gases. These solutions are mainly used in manufacturing, analytical processes and research. Over the years, Leybold has demonstrated an ability to adapt to a changing world, consistently providing customers with new innovations and pioneering products. Leybold is a brand within Atlas Copco Group.