Technical Support Engineer - France M/F/D

THE TEAM

Join our dynamic TSE France team in Paris. Help brands optimize digital experiences with hands-on support, collaborate globally, and ensure reliable AB Tasty integrations.

Tech Stack: Python, JavaScript, AWS, Google CloudCollaboration tools: Tools: Slack, Jira, Confluence, and moreTravel: occasional travel to client sites or team-building events

YOUR MISSION

Contribute to the implementation of the Recos&Merch product by:

Integrating and validating product catalog feeds

Defining and creating custom product fields

Developing and troubleshooting front-end recommendation blocks

Build and maintain effective collaboration between clients and internal teams by assessing technical feasibility, gathering and clarifying requirements, and ensuring smooth platform integration.

Drive technical excellence by identifying optimization opportunities, recommending best practices, and ensuring that delivered solutions align with both client objectives and product capabilities.

Lead campaign feasibility assessments and advise on implementation approaches that maximize performance, reliability, and platform compatibility.

Partner with the Customer Success team to support technical pre-sales discussions, onboard new clients, and resolve complex or escalated issues.

Act as a trusted technical advocate, translating client needs into actionable solutions on AB Tasty’s platform through clear guidance, proactive support, and timely troubleshooting.

WHAT YOU'LL BRING

Confidence in assessing campaign feasibility, resolving technical issues, and communicating effectively in cross-functional and client-facing contexts.

Eagerness to learn and grow in a fast-paced environment, contribute creative technical solutions, and continuously explore new web and marketing technologies.

If you don’t meet 100% of these qualifications, tell us why you’d still be a great fit for this role in your application!

WHY YOU'LL LOVE IT HERE

Make a real impact: directly influence our success and be a player in the company's growth

Ownership & autonomy: we believe in trust - no micromanagement, just the freedom to excel and take charge of your own journey

International culture: collaborate with a diverse, global team across 8 countries

Accelerate your career : we offer vast opportunities for professional development, education, and upward mobility

Flexible work: enjoy a balanced work schedule, with up to 3 days of remote work per week

Centrally located office & various perks: work in a vibrant space in the 3rd arrondissement of Paris, and enjoy various benefits: meal vouchers (Swile), health insurance (Alan), mobility and Well Pass (Ex Gymlib) passes, additional days off, and support for remote working expenses

Discovery interview

Technical Test

Final meeting

DETAILS

Contract: Permanent full-time

Location: Paris

Remote: up to 2 days/week

Technical Support Engineer France MFD • Paris, Île-de-France, France