Technical Services Trainer

Job Purpose

The Technical Service Trainer delivers high-quality, industry-leading technical training to customers, technicians, and internal teams across Delphi Academy in France and other French-speaking countries. The role ensures training programmes meet the highest professional standards, maintain and develop the Academy’s curriculum, and support the planning and management of the training calendar.

Key Responsibilities

• Deliver engaging, professional technical training across various disciplines, including diagnostics, EV/hybrid systems, ADAS, emissions, electronics, and chassis technologies.
• Translate complex technical concepts into clear, practical training that supports technicians of all experience levels.
• Maintain accurate training and attendance records to support reporting, development planning, and continuous improvement.
• Contribute to the creation and continual improvement of course materials, presentations, assessments, and practical exercises.
• Ensure training content reflects current legislation, industry standards, and product updates.
• Capture delegate feedback and refine course structure and content accordingly.
• Support the development of new modules aligned with emerging technologies and market needs.
• Act as a technical ambassador for Delphi Academy, reinforcing customer confidence and promoting the training offering.
• Provide guidance to delegates before, during, and after training to support workplace application.
• Assist with planning and managing the Academy’s training schedule and resource allocation.
• Prepare training rooms, diagnostic equipment, and vehicles to ensure a safe, professional learning environment.
• Identify and address equipment issues promptly to maintain high training standards.
• Collaborate with technical support teams to share knowledge and maintain consistent messaging.
• Support cross‑functional activities such as content creation, pilot courses, and internal training sessions.

Required Qualifications

• Proven experience delivering technical training within the automotive sector.
• In-depth knowledge of modern vehicle systems, diagnostics, and emerging technologies.
• Strong communication and leadership skills.
• Experience designing and developing training content (classroom and online).
• Confidence using diagnostic tools and automotive test equipment.
• High-level IT literacy and familiarity with e-learning platforms.
• Excellent organisational and planning ability.
• Comfortable engaging with a variety of stakeholders – from technicians to senior leaders.

Preferred Qualifications

• Experience working in a global, cross‑matrix organization.
• Technical understanding of the automotive industry and aftermarket.

Benefits

PHINIA offers competitive compensation and benefits, including health and well‑being resources, family‑centric policies, and opportunities for professional development across various formats.

Equal Employment Opportunity Statement

PHINIA is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status.