Technical Service Field Assistant

Technical Service Field Assistant

Country/Region: FR

Location: Puteaux, 92, FR, 92800

What's next? Join ZF!

We are reinforcing our Technical Service team (Marine Field Service) team at our location in Puteaux, France.

ZF’s customer approach is organized through dedicated customer teams. This role is part of the Technical Service team within the marine field and aims to provide high-quality technical support, including commissioning, diagnostics, failure analysis, and repair activities. The position also supports customers and service partners through technical training and ensures reliable operation of systems both in the field and remotely.

What you can look forward to as Technical Service Field Assistance:

• Troubleshoot mechanical, electrical, and electronic component failures in ZF systems
• Perform diagnostics using specialized tools and technical equipment
• Support commissioning activities, repairs, and rehabilitation campaigns
• Plan and monitor material and resource availability for external service operations
• Manage warranty claims and support claim handling via dedicated portals
• Provide customer service support, including hotline assistance
• Organize and conduct technical training for customers and service partners
• Prepare service documentation, spare parts lists, and maintenance instructions

Your profile as Technical Service Field Assistance:

• At least 5 years of experience in maintenance and repair of marine transmission systems
• Solid technical knowledge in mechanical, electrical, or marine systems
• Strong teamwork skills and a collaborative, customer-oriented mindset
• Excellent communication and listening skills, with the ability to address diverse audiences
• Proven ability to work with internal teams, external partners, and customers internationally
• Flexibility, high motivation, and willingness to travel frequently
• Professional proficiency in technical French, advanced level of English
• Good knowledge of MS Office tools

Why should you choose ZF in Puteaux?

International working environment with exposure to global marine customers and projects

Opportunities for professional growth and continuous technical development

Access to specialized training programs and knowledge sharing within the ZF network

Flexible working conditions with a high degree of autonomy in field operations

Modern tools, equipment, and digital systems to support your daily work

Be part of our ZF team as Technical Service Field Assistant and apply now!

Contact

Helena Paul

What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?

At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.