Technical Service Engineer

Responsibilities

• Provide high quality technical service to ensure effective and reliable operation of filling machines at customer site, reinstate the equipment into the production environment.
• Provide site service for customers as required including analyzing, troubleshooting and problem solving.
• Reduce customers’ operational cost, ensure a high level of customer satisfaction by providing high quality services.
• Establish and maintain a continuous positive relationship with customers including support and follow-up on customers’ concerns and problems.
• Execute and complete all relevant reports in an accurate and timely manner.
• Understand the importance of product quality and ensure a safe working environment.
• Other tasks assigned by line leader.

Qualifications (Education/Knowledge/Working Experience)

• Comprehensive knowledge on filling machines, 5‑8 years hands‑on experience.
• Good understanding of Lamipak products application on filling machines.
• Use of mechanical tools and measurement instruments.
• Interpretation of electrical, mechanical and pneumatic principles.