Technical Product Owner

Technical Product Owner – OMS Solution

EOS Program | Centre of Excellence (CoE), Digital Technology Petcare Team

Mars is a family-owned business with over $50 billion in global sales, producing iconic brands like M&M’s®, SNICKERS®, TWIX®, PEDIGREE®, ROYAL CANIN®, and more. We operate in 80+ countries and are guided by our Five Principles: Quality, Responsibility, Mutuality, Efficiency, and Freedom. Join our 150,000 Associates in creating the world we want tomorrow.

Role Overview

As the Technical Product Owner for the Order Management System (OMS) within the EOS program, you will play a pivotal role in shaping, delivering, and evolving OMS capabilities for Mars Petcare. Reporting to the OMS Senior Lead, you will act as the product champion, driving technical analysis, solution design, and cross-functional collaboration to deliver a flexible, scalable OMS product that meets both global and local business needs.

This role is designed to grow into an OMS Architect position, offering a unique opportunity to influence product strategy, architecture, and innovation across the enterprise.

Key Responsibilities

• Product Ownership & Vision:
• Own the technical product roadmap for OMS, ensuring alignment with business objectives and enterprise architecture standards.
• Translate business requirements into clear, actionable technical specifications for the OMS product.
• Solution Design & Architecture:
• Lead and support the technical design and architecture of the OMS template, ensuring robust integration with related systems (e.g., Webshop, CRM, Pricing, SAP S/4).
• Drive the evolution of OMS architecture, focusing on scalability, flexibility, and future-proofing.
• Cross-Functional Collaboration:
• Coordinate and align technical teams, including OMS Functional & Delivery teams, SAP S/4 Order to Cash, and system integrators, to deliver cohesive product solutions.
• Collaborate with Global and Local Business Leads (GPO/BPO), Enterprise Architecture, and other Mars DT teams to manage dependencies and ensure product coherence.
• Deployment & Rollout:
• Actively support deployment teams in rolling out the OMS product to new markets, ensuring successful adoption and integration.
• Participate in solution design sessions and manage technical touchpoints across the enterprise landscape.
• Continuous Improvement:
• Stay abreast of OMS development strategies and industry best practices, driving continuous improvement and innovation in the product.
• Advocate for secure coding, efficient deployment pipelines, and technical excellence throughout the product lifecycle.
• Stakeholder Engagement:
• Work with global stakeholders to gather feedback, manage priorities, and ensure the OMS product delivers value across all service lines.

What We’re Looking For

• Master’s degree or equivalent in a technical field.
• 2+ years’ experience in a technical, product, or solution ownership role.
• Solid understanding of software development best practices, deployment pipelines, and secure coding.
• Experience with OMS platforms (Manhattan or similar) and Order to Cash processes.
• Familiarity with ERP systems, especially SAP S/4, is a strong plus.
• Excellent communication and interpersonal skills, with fluency in English.
• Strong analytical and problem-solving abilities.
• Curiosity and a passion for rapid learning and technical research.
• Ability to thrive in a dynamic, fast-paced environment, managing multiple priorities proactively.

What can you expect from Mars?

• Work with over 150,000 diverse and talented Associates, all guided by the Five Principles.
• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.

Mars is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.