Technical Product Manager

Technical Product Manager | Customer Identity & Access Management (CIAM)

Paris | Permanent

About the company

Our client is a global leader in digital services and payments, operating in over 40 countries and serving millions of users every day. Headquartered in Paris, its central product organisation builds the shared platforms that business units around the world rely on.

The opportunity

This is a rare chance to own the vision for how millions of users securely sign in, authenticate and access services across a global group. You’ll join the Digital Identity team as the go-to expert on customer identity, shaping a capability-led CIAM strategy that is independent of any single technology provider.

It’s a strategic, expertise-led role. Day-to-day backlog and delivery coordination sit with dedicated product and engineering roles, so your focus is direction, capability ownership and impact.

What you’ll own

CIAM vision and capability map

• Authentication, MFA, passwordless and passkeys
• Federation, SSO and access authorisation
• Session and token management
• Risk-based and adaptive authentication
• Credential and authenticator lifecycle management

The future of digital identity

• Anticipating market, technology and regulatory shifts: EUDI Wallet, verifiable credentials, eIDAS, PSD3 and agentic identity
• Market intelligence, technology watch and competitive benchmarking across CIAM and digital identity
• Defining product principles, strategic options and outcome-driven roadmap recommendations

Partnership and influence

• Working with Product Managers, architects, security specialists and engineers to ensure capabilities are secure, scalable and built to last
• Partnering with business units and global programmes to drive convergence onto shared, reusable identity solutions
• Balancing fraud prevention, security, user experience and conversion
• Acting as the internal reference on identity standards, from engineering teams to executive audiences

What we’re looking for

• 5+ years in Product Management, Technical Product Management, Identity, Cybersecurity, SaaS or platform environments
• Strong technical grounding in modern authentication and authorisation
• Hands-on experience with CIAM or identity platforms such as Ping Identity, Okta, Auth0, ForgeRock or Microsoft Entra
• Solid understanding of OAuth 2.0, OpenID Connect, SAML, FIDO2, passkeys, federation, APIs and tokens
• An analytical, data-driven mindset and the ability to turn complex inputs into clear recommendations
• Confidence influencing without formal authority in an international matrix organisation
• Global scope and impact across millions of users
• A seat at the forefront of digital identity as passkeys, digital wallets and agentic identity reshape the market
• A clear path to broader responsibilities within a central product organisation
• Hybrid working from a modern Paris headquarters