Technical Marketing and Quality Manager

Responsibilities

• Support for the development of Lithium activity (60%)
• Oversee the handling of customer complaints, from receipt to resolution, ensuring responsiveness and customer satisfaction
• Collaborate with commercial teams to calculate compensation amounts granted to customers
• Develop and maintain updated techno-economic models on customer processes (lithium refining, battery production, etc.)
• Act as the spokesperson for customer requirements to production sites and ensure the link between market demands and industrial feasibility.
• Develop market knowledge and technical aspects for zircon and mineral sands applications.

Requirements

• Engineering degree in Chemistry, Process Engineering, or an equivalent scientific discipline (Master’s level).
• Minimum of 5 years of experience in a technical field: R&D, industrial process modeling, Operational Excellence, Technical Marketing, or Technical Sales Support.
• Advanced proficiency in Microsoft Office Suite.
• Fluent English is essential (international environment).

Core Competencies

Demonstrates expertise in lithium activity development and customer complaint resolution, with strong capabilities in techno-economic modeling and market knowledge for zircon and mineral sands applications. Proficient in collaborating with commercial teams and acting as a liaison between customer requirements and production feasibility.