Technical Manager (F/M)

SAIC Motor is represented in Europe as the owner of rapidly expanding MG Motor Europe.

SAIC Motor Corporation Limited (abbreviated as SAIC Motor, stock code ) achieved its full public listing in 2011. In 2025, SAIC Motor achieved wholesale sales of 4.507 million vehicles and retail sales of 4.67 million vehicles, continuing to lead the Chinese industry. Additionally, new energy vehicle sales climbed to 1.643 million units — a 33% year-on-year increase — while overseas sales totalled 1.071 million vehicles, marking a year-on-year growth of 3.1%. In July 2025, SAIC Motor was ranked 138th on the Fortune Global 500 list with a revenue of $ billion from its 2024 consolidated financial statements, marking its 21st appearance on the list.

MG, a British automotive icon established in 1924, is known for its sporty, value-for-money cars. The brand's classic sports cars, from the original MG 14/28 Super Sports to the all-electric MG4, have garnered global attention. Acquired by SAIC Motor in 2007, MG is experiencing rapid growth in Europe, offering practical and affordable vehicles. Designed in Marylebone, London, and manufactured in state-of-the-art facilities worldwide, modern MG cars are spacious and technologically advanced, merging European engineering with cutting-edge EV technology to lead drivers into a new era of mobility.

For more information, please visit our website MG Motor Europe

Purpose of the role

You will be responsible for coordinating the technical service, to ensure the highest quality of network support for the activities.

• Assist dealers with diagnostics, repair methods, and tool usage following manufacturer procedures.
• Process dealer requests promptly and monitor resolution of critical issues, define the planning of diagnostic trips when required, for Tech Team & Flying doctors.
• Carry out diagnostics and fault finding on all types of vehicles, provide support in investigating complex files.
• Follow up sensitive files with the Customer Relations Manager and the Parts & Accessories Manager.
• Conduct B2B technical support.
• Ensure timely processing of all requests.

Training Development

• Ensure the implementation of technical training by trade.
• Administrate the Technical Training Center (workshop, planning and repairs management), and ensure all relevant equipment is functional and available.
• Plan and deliver technical training courses for dealers and external technical advisors.
• Be the main technical expert for topics related to technical training (technical presentations held by HQ, creation of content, trainer for the network for specific programs).

Technical Development

• Analysis of network performance and implementation of corrective actions, implementation of standards, analysis and quality feedback for product improvement.
• Monitoring key KPI for European HQ.
• Provide quality feedback to HQ to drive continuous product improvement.

Team Management

• Management of technical advisor & flying technicians.

Experience & Educational Background & Expertise

• Over 5 years’ experience in technical support at a car manufacturer.
• Solid knowledge of diagnostic tools and warranty rules.
• B2TL and B2VL-BCL certifications are a plus.
• Professional proficiency in French and English.
• Driving licence.

Be part of our SAIC Motor France team and apply now!

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