Technical Engineer, Cold Chain, France
Onsite
Écully, France
Remote France
Full time
JR
About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are someone looking for a career change, a professional, an undergraduate student exploring your first opportunity, or recent graduate, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
We are recruiting a Technical Engineer to support cold chain and refrigeration customers across France. This role is focused on refrigeration applications and requires strong technical understanding of cooling systems used within commercial and industrial cold chain environments.
The successful candidate will provide expert technical guidance to customers while supporting product application, commissioning, troubleshooting, and ongoing technical development activities.
Key responsibilities of the role
Serve as the primary technical interface between OEM R&D teams and internal engineering teams during new product development projects
Provide technical support during specification, design, and refrigeration system selection activities
Support customers with cold chain and refrigeration application expertise
Deliver technical product demonstrations and support technical discussions during the sales process
Provide remote and onsite technical support throughout the product lifecycle
Assist with implementation, commissioning, and troubleshooting of refrigeration systems
Develop and maintain technical documentation supporting field applications
Support strategic and high-profile customer accounts through regular engagement and site visits
Monitor industry trends, refrigeration regulations, and emerging technologies
Collaborate with internal Technical Sales Engineers to exchange technical knowledge and field experience
For senior-level profiles, support account planning and identify commercial growth opportunities
Required skills and qualifications
Experience within refrigeration, cold chain, or commercial cooling applications
Strong understanding of refrigeration system applications and customer integration requirements
Experience supporting OEMs, contractors, or end users within the refrigeration market
Strong technical problem-solving and customer-facing communication skills
Ability to provide both remote and onsite customer support
Fluent French language skills are essential
Preferred skills and qualifications
Knowledge of CO₂ refrigeration systems is highly desirable
Previous experience as an Application Engineer or Technical Sales Engineer
Experience supporting key or strategic customer accounts
Strong autonomy and ability to work independently in a field-based role