Technical Architect (WMS)

Position involves a role that is responsible for implementation of Blue Yonder Warehouse Management with good knowledge on Blue Yonder Warehouse Management. These include independently handling the implementation and provide solution to technical/functional issues. Associate should have strong product knowledge in at least any 3 of the below areas.

Description

• Should have good knowledge in the Blue Yonder Warehouse Management. Should have hands on experience with installing and configuring the product and understand the interactions within various modules.
• Should have implementation experience on Blue Yonder Warehouse Management with at least one or two full cycle implementation experience.
• It is preferable if the candidate has previous experience of working in any of the cloud technologies and should be familiar with the basic network terminologies.
• Should have experience in reviewing the integration design and suggest best practices.
• Should work as a liaison between Consulting, Support and Cloud Services to ensure smooth and efficient implementation and integration between technical and functional system requirements during on-boarding of new customers or during upgrades or patch updates
• It is mandatory to have good knowledge of SQL Server concepts and administration.
• Candidate should be able to review an existing application set up and perform an assessment for suitability to upgrade.
• Understands how Blue Yonder solutions can be configured to better facilitate client business processes.
• Should have strong analytical skills and problem solving skills. Knowledge of any defect management tool will be an added advantage.
• Ensures quantity and quality content in the Knowledgebase. Should be able to drive a KT and Transition plan effectively.
• It will be an added advantage to have a candidate with knowledge of incident, problem and change management process.
• Responsible for incident resolution for specific set of customers within the specified POD / Product / Project
• Adheres to priority based management based on impact + urgency
• Drive Service Improvement Plans and ensuring the Incident Management process is performed as designed