Technical Account Manager - Paris

Join Pigment: The AI Platform Redefining Business Planning

Pigment is an AI‑powered business planning and performance management platform that scales with your organization. We empower teams across Finance, HR, and other functions to build, adapt, and align strategic plans in real time.

As part of the Success Advisory team, you will partner with strategic clients to optimize their Pigment experience and serve as a technical product champion.

Responsibilities

• Align with Customer Success teams to build strategies that consider clients’ roadmap and challenges.
• Act as the trusted advisor to our most strategic clients on technical topics, ranging from performance best practices to Pigment multidimensionality concepts.
• Run audits on clients’ workspaces to assess usage and identify improvement opportunities.
• Enrich and maintain our Success Plan offering to uphold industry standards of excellence.
• Collaborate with Product & R&D to identify areas of opportunity for product enhancements.

Qualifications

• 6 years of experience as a Solution Architect or a similar technical, client‑facing role.
• Comfort and confidence in client‑facing interactions, whether with client administrators or C‑Suite executives.
• Strong EPM modeling experience.
• Ability to quickly identify a technical challenge and communicate solutions to clients.
• Proven ability to lead multiple projects with internal and external stakeholders.
• Experience with finance processes or other use cases (e.g., supply chain, SPM, Workforce).
• Experience in data analysis, data flows & connections (SQL, API).

Benefits

• Competitive package.
• Stock options to secure a stake in Pigment’s growth.
• Health insurance with Alan Blue, entirely free for you and your family.
• Weekly lunch and lunch vouchers (Swile card) for flexible lunch breaks.
• Subscription to Egym Wellpass for full access to gyms, studios, and wellness spaces across France.
• Company offsite events every year and offices in major cities including New York, San Francisco, Toronto, Paris, and London.
• High‑end equipment (based on stock/availability) to work in the best conditions.

Equal Employment Opportunity

We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations. We may verify employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully before formal employment contracts are signed, with candidate consent, and treated confidentially.

Pigment is an equal opportunity employer. We believe diversity is a strength and foster innovation. All qualified applicants will receive consideration for employment without regard to age, color, family status, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.