Technical Account Manager

Responsibilities

• Act as the primary point of contact for assigned customers, coordinating EBV Elektronik resources to drive high levels of customer satisfaction, loyalty and share of wallet
• Build strong, strategic relationships with customers to understand business goals, growth strategies and profit drivers
• Develop and execute customer account plans aligned to EBV Elektronik’s solutions, services and supplier partnerships
• Lead critical customer planning, engagement and governance activities
• Analyse customer opportunities and leverage supplier and marketing programmes to drive solution adoption and revenue growth
• Engage customers in joint business planning to secure commitment to long-term strategies that strengthen EBV Elektronik's market position and financial performance
• Conduct regular business reviews to track progress against revenue, growth and engagement objectives
• Manage and forecast the sales pipeline, monitor key performance metrics and identify improvement opportunities
• Support supplier strategies by aligning technologies and solutions to customer applications to maximise profitable growth
• Prioritise customers and opportunities with the greatest strategic and commercial potential
• Manage account profitability by minimising margin erosion and maximising gross profit
• Undertake additional responsibilities as required to support the wider business.

Qualifications

• Strong commercial understanding of semiconductor distribution, including market dynamics, pricing and supply considerations
• Electronic engineering degree or equivalent technical knowledge of semiconductors
• Proven experience managing complex, strategic OEMs customer accounts
• Deep knowledge of semiconductor technologies, supplier portfolios and the competitive landscape
• Recognized as a trusted technical and commercial partner by customers, suppliers and internal teams
• Highly effective in complex sales environments, owning account strategies and influencing cross-functional stakeholders
• Applies sound analytical judgement to identify opportunities, manage risk and deliver value-based solutions
• Leads high-value, strategically important negotiations with authority to agree commercial terms
• Acts as a role model and mentor, supporting the development of less-experienced colleagues
• Builds and sustains long-term relationships with key customers, driving revenue growth and protecting the company’s reputation