Tech Support Specialist — Hospitality SaaS

A leading hospitality technology provider in Paris is seeking a Technical Support professional to resolve technical issues and assist clients with D-EDGE products. Ideal candidates should have experience in the hospitality sector, a strong customer service mindset, and excellent communication skills. Responsibilities include managing technical requests, providing customized assistance, and mentoring junior colleagues. The role emphasizes customer proximity and effective problem-solving to ensure client satisfaction.

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