TECH. EXPERT(E)

Depuis plus de 90 ans, Bergerat Monnoyeur accompagne la performance de ses clients en tant que distributeur exclusif français de la marque Caterpillar.

Notre ambition : allier innovation, excellence opérationnelle et esprit d’équipe pour bâtir ensemble les projets de demain.

Rejoindre Bergerat Monnoyeur , c’est intégrer un groupe international solide où chaque talent peut laisser sa marque

Job Description Summary

JOB PURPOSEOn the basis of activities assigned by his/her superiors, the expert technician carries out complexitinerant interventions and provides technical support to operational teams.

He/she contributes to the technical training of operational teams.

Job Description

SIGNIFICANT ACTIVITIES Technical expertise

• Act as a technical reference for internal stakeholders
• Support and intervene with operational teams in the event of technical difficulties
• Provide technical justification for warranty claims and pass on information to internal stakeholders (warranty department, etc.)
• Participate in or contribute to the drafting of operating procedures, in collaboration with product teams Intervention
• Perform complex diagnostics
• Draw up lists of parts required for the work to be carried out, in order to draw up an estimate if necessary required
• Prepare work (parts, consumables, tools, etc.)
• Carry out complex preventive and corrective maintenance work on equipment (overhauls, etc.) based on maintenance plans and operating procedures
• Parameterize and calibrate equipment (on-board electronics, etc.), on the basis of customer application
• Escalate intervention reports that mention quality-related problems from materials to product teams
• Complete the various business documents and tools relating to operations (reports, etc.). hours worked, logbooks, etc.)
• Report daily on activities to line management (alerts, tasks carried out, etc.)
• Occasionally provide back-up on another perimeter (geographical, sector, activity, etc.) Technical training
• Contribute to establishing the skills development plan for operational teams, based on operational needs
• Transmit technical expertise and lead technical training courses for internal stakeholders (operational teams, etc.) or external stakeholders (customers, etc.), in collaboration with the technical training teams
• Contribute to the validation of the knowledge acquired by the operational teams, in collaboration with the line manager RESPONSIBILITIES AND SCOPE FOR ACTION
• Ensure the quality and timeliness of roaming operations
• Ensure compliance of workstations and tools (vehicle, tools, etc.)
• Act as a technical reference for internal stakeholders
• Contribute to the technical training of operational teams
• Contribute to the continuous improvement of materials, in collaboration with internal stakeholders
• Know and strictly apply health and safety rules (personal protective equipment, procedures, working alone, etc.)
• Know and strictly apply the rules of the customer's risk prevention plan
• Know and strictly apply environmental rules (sorting, anti-contamination, etc.)
• Respect standard times
• Know and apply internal and external compliance procedures and rules
• Perform on-call duties as required PROFESSIONAL KNOWLEDGE DIPLOMA(S) AND/OR EXPERIENCE(S) Vocational baccalaureate to Bac +2 level in maintenance, mechanics or electrical engineering and/or 5 to 10 years' significant experience preferred SPECIFIC KNOWLEDGE(S) Technical skill(s)
• In-depth professional knowledge in the technical field (mechanical, electrical, electrical engineering, hydraulics, etc.)
• General knowledge of products (ranges, functions, etc.)
• General knowledge of health, safety and environmental regulations
• Basic knowledge of IT tools and information systems
• Intermediate level in English (A2) Behavioral skill(s)
• Analytical skills
• Relational skills
• Rigor
• Pedagogy
• Autonomy
• Exemplarity
• Adaptability
• Responsiveness

#J-18808-Ljbffr