Tech Data Delivery Ecosystem Leader - H/F

Airbus Commercial Aircraft – Tech Data Delivery Ecosystem Leader (f/m)

The Airbus Commercial Aircraft is looking for a Tech Data Delivery Ecosystem Leader to join the Customer Services Department within the “Tech Data Organisations” based in Toulouse, France. The Tech data team is in charge of producing, delivering and supporting the Technical Data (TD) products and services for our customers to safely and efficiently operate their aircraft.

Working Environment

Toulouse is a dynamic city in the southwest of France served by an international airport, located between the Mediterranean sea and the Atlantic ocean and close to the Pyrenees mountains. It offers plenty of options for outdoor activities.

How we care for you

• Financial rewards: Attractive salary, agreements on success and profit sharing schemes, employee savings plan abounded by Airbus and employee stock purchase plan on a voluntary basis.
• Work / Life Balance: Extra days-off for special occasions, holiday transfer option, a Staff council offering many social, cultural and sport activities and other services.
• Wellbeing / Health: Complementary health insurance coverage (disability, invalidity, death). Depending on the site: health services centre, concierge services, gym, carpooling application.
• Individual development: Great upskilling opportunities and development prospects with unlimited access to +10.000 e‑learning courses to develop your employability, certifications, expert career path, accelerated development programmes, national and international mobility.

Your challenges

• Stakeholder Management & Communication
  • Be the single point of contact for technical data representatives, programme managers, authoring domains and other internal key stakeholders.
  • In a crisis situation, you will have to popularise (simplify) complex technical updates from the teams into clear communications to internal Technical Data stakeholders.
  • Facilitate regular synchronisations to align expectations and resolve conflicts between stakeholder needs and team capacity.
  • You will have to report, inside & outside of SIDED; the discrepancies related to what is expected vs deviations that may occur.
• Project Integration & Impact Analysis
  • Monitor the roadmap of all external projects impacting the teams’ activities.
  • Identify risks, dependencies, and “bottlenecks” before they reach the publication.
  • Coordinate the implementation of changes coming from upstream projects to ensure minimal disruption to the teams.
• Subcontractor & Vendor Relations
  • Manage the end‑to‑end relationship with third‑party (vendors (technical data coming from outside Airbus - e.g. engine manufacturers) & subcontractors).
  • Monitor delivery quality, timelines, and adherence to contractual obligations.
  • Act as the escalation point for any issues involving external service providers.
• Operational Coordination
  • Streamline the flow of information between the two teams to ensure a unified voice to the outside world.
  • Organise and lead cross‑functional workshops or steering committees with internal and external partners.
• Business Continuity Plan Ownership
  • Organisation: A cross‑departments operational team must be created. This team will devise a plan to manage the disruption.
  • In the case of crisis – Recovery plan: You will keep up to date steps to recover critical business functions.
  • Training: You must ensure the operational team is trained and BCP is regularly tested.

Your boarding pass

• The Connector: You enjoy building relationships and have a knack for bringing people together. You demonstrate leadership and ability to influence and efficiently manage crisis and stakeholders.
• The Translator: You can talk "data" with technical managers and "value" with business leaders.
• The Shield: You are proactive in identifying risks and protective of your team's focus.
• Background:
  • Knowledge of the Tech Data ecosystem is a significant advantage.
  • Experience in project management, operations, or account management in a technical environment is highly preferred.

Take your career to a new level and apply online now!

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company

Airbus Operations SAS

Employment Type

Permanent

Class Emploi (France)

Classe G13

Experience Level

Professional

Job Family

Technical Data & Publications

Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to .