Team Leader Snapdragon – Île-de-France

Field & Retail Activation – Snapdragon Program

JET Services is a renowned sales and marketing agency operating in 15 European countries. Its headquarters are based in Germany.

We have been continuously growing and have specialized in sales outsourcing since 1993, optimizing the distribution process from manufacturers to end customers through both retail and e-commerce channels. Today, we have 713 employees across our European subsidiaries.

As part of the Snapdragon retail activation program in France, we are looking for a Team Leader to manage the team of Sales Representatives deployed across the territory. The Team Leader is the link between the program coordination and the field teams, and is responsible for the team’s performance, upskilling, and the consistency of in-store activities.

The role is split between field presence and program steering/administrative follow-up (roughly 50/50).

Key Responsibilities

Team management and coaching of the Sales Reps:

• Manage, motivate and coach the team of Sales Reps on a daily basis across the territory
• Deliver initial and ongoing training to Sales Reps on Snapdragon products, sales pitch and tools
• Train Sales Reps on sales techniques and monitor each individual's commercial performance
• Set individual objectives, track progress and lead regular follow-up meetings

Continued field activation ("customer set")

• Retain ownership of a portfolio of stores/accounts, in the same way as a Sales Rep
• Stay close to the field to maintain an accurate view of the challenges faced by the team

Targeted store visits (Fnac, Darty, Boulanger stores)

• Carry out in-store visits (~ 30 visits per months)
• Visit, on a quarterly basis, key stores located outside the usual Sales Reps' coverage area (e.g. the Strasbourg region)
• Represent the Snapdragon program at trade shows and industry events

Retail network performance management

• Track sell-out achieved by "animateurs" in covered stores
• Develop qualitative partnerships with key retailers (e.g. participation in Fnac & Boulanger "product training sessions")
• Identify sales optimization levers and ensure accurate reporting of field information

Reporting and administration

• Produce a reliable, comprehensive weekly report on team activity and network performance
• Consolidate field data (visits, sales, store feedback) and share it with the client
• Prepare and deliver reports in English: materials (presentations) are written in English and presented orally in English to the client

Client relationship

• Build and maintain a trusted, close relationship with the client throughout the program
• Act as the client's key point of contact on the ground, proactively relaying needs, expectations and feedback
• Ensure regular, transparent communication with the client on program progress and results

Profile

• Proven experience in retail sales activation, ideally within the tech / high-tech / mobile industry
• Prior successful experience managing or leading a field team (Sales Reps, promoters, brand ambassadors)
• Strong commercial and relationship-building sense, comfortable both in-store and at trade events
• Rigorous with administrative follow-up and reporting
• Autonomous, able to organize travel and time between field work and program steering
• Driving license (B) required, willing to travel regularly across the national territory
• Strong English proficiency required, both written and spoken (reports and presentations are written and delivered in English)

Key Skills

• Leadership and coaching: able to train, motivate and develop a team
• Strong knowledge of Snapdragon products and ecosystem, or a strong interest in technology
• Command of retail commercial metrics (sell-in / sell-out, conversion rate, etc.)
• Office and reporting tools (Excel, field tracking tools)
• Strong B2B relationship skills with retailers and their in-store teams

Terms

• Position based in France, with frequent travel across the territory (company vehicle)
• Functional reporting line to the Snapdragon France program coordination
• Activity split between field presence and steering/reporting work (approximately 50/50)

What we offer

• A responsible and varied role in an innovative environment.
• A dynamic and motivated team of product trainers and project managers.
• An attractive compensation package.
• Individual training and career development opportunities.