SYSTEMS TESTING / QA SPECIALIST Toronto (Hybrid) 2025-05-22

We are looking for a Systems Testing / QA Specialist our team. This position is in hybrid mode and based in Toronto downtown.

Responsibilities

• Provides advice on the testing strategy, test plans, the selection of testing tools, and the identification of resources required for testing
• Plans and organizes testing efforts for large systems in Graphical User Interface (GUI) and non-GUI environments, including the execution of systems integration tests, specialized tests, and user acceptance testing (e.g., stress tests)
• Responsible for the development of test plans, test scripts and test cases and executing these against the various components. The tester will work with the testing lead and IT lead of each project as well as the project team members in the analysis, design, development, implementation and ongoing support of the required systems

Qualifications

• Must haves:
• Work with team, BAs, stakeholders (internal and external) across the program to develop clearly understand defined user stories.
• Creating and executing test cases, focusing on both functional and non-functional requirements
• Knowledge of testing case management type solution, front-end, web-based technologies and data-mining/reporting-based COTS tools encompassing feasibility studies, requirements definition, analysis, prototyping, system design, implementation, testing and maintenance (Nice to have)
• Knowledge of Systems Development Life Cycle Methodologies, familiarity with ITIL Processes for Change/Release Management, relational database technologies, and use of information retrieval packages using SQL and other query languages.
• Knowledge and understanding of the Accessibility for Ontarians with Disability Act (AODA) and relevant guidelines
• Test planning - defines the objectives of testing and the approach for meeting test objectives.
• Experience testing Commercial Off-the-Shelf Applications (COTS) i.e Case Management, Curam, Sibel, Oracle eBS
• Experience with Azure DevOps tools in testing activities.

• Nice to have:
• Experience testing Child Welfare applications

• General Skills:
• Experience in planning, organizing and implementing testing efforts at the specified experience level
• Knowledge of structured methodologies for the development, design, implementation and maintenance of applications
• Knowledge and experience in the use of Computer Aided Software Engineering (CASE) tools and data query tools to aid in the development of test cases
• Knowledge and experience in the use of automated test tools and version control systems on one or more platforms
• Experience executing functional tests, non-functional tests and systems-level integration tests
• Experience supporting user acceptance testing and participating in UAT activities
• Experience with quality assurance principles, practices, tools and structured methodologies
• Experience creating testing strategy documentation, test plans, test cases and test data for various types and phases of testing, including technical and business functional validation
• Experience in quality assurance and testing, including unit testing, integration testing, load testing, performance testing, etc.
• Knowledge and experience in all phases of the Systems Development Life Cycle (SDLC)
• Excellent analytical, problem-solving and decision-making skills; organizational, creativity and perseverance skills; verbal and written communication skills; and interpersonal skills
• A team player with a track record of meeting deadlines
• Knowledge of one or more automated testing tools

• Desirable Skills:
• Knowledge and experience in at least one programming language
• Experience in the use of information retrieval packages
• Knowledge and understanding of testing methods in an object-oriented environment
• Knowledge and understanding of Information Management principles, concepts, policies and practices
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
• Experience planning and organizing testing efforts for both large and small systems
• Experience coding automated test scripts to produce sets of automated test cases
• Experience testing Commercial Off-the-Shelf Applications (COTS) i.e Case Management, Curam
• Experience testing Child Welfare applications
• Experience with Azure DevOps tools in testing activities.
• Good experience as a QA team lead, to coach and work with junior team members to support transition with automating test cases

Technical Knowledge and Expertise

• 70% focus on the listed knowledge areas: work with team, BAs, stakeholders across the program to develop user stories; creating and executing test cases; knowledge of testing tools and COTS technologies; SDLC methodologies and ITIL for Change/Release Management; AODA guidelines; test planning; experience with COTS such as Case Management, Curam; Azure DevOps testing activities.
• Test strategy development based on project requirements and schedules; early testing to reduce defect cost and time; executing tests manually or with tools; analyzing defects and root cause; troubleshooting defects; reporting defects in Azure tools; monitoring test progress; conducting test procedures, reporting issues, and following up; monitoring performance and uncovering vulnerabilities; providing a test summary report; leading and supporting UAT for sign-offs.

Communication and Project Management Skills

• Knowledge of project management and task estimation, scheduling and control
• Development of documentation and knowledge transfer materials; handover to ministry staff
• Ability to interact with BAs, stakeholders, project manager, development team, and clients as needed

Agile knowledge and experience

• Experience in working with Agile teams and projects
• Experience working in Azure DevOps tools
• Experience prioritizing testing work
• Able to collaborate with product owners and stakeholders to clarify user stories and acceptance criteria