Strategy & Operations Analyst

Are you looking to have an impact on the daily life of millions of entrepreneurs in France (and tomorrow in Europe)?

Are you looking for a work environment that values trust, proactivity, and autonomy?

Are our Engineering principles aligned with your vision?

Then Pennylane is the right place for you!

Our vision

We aim to become the most beloved financial Operating System of French SMEs and Accounting Firms (and soon, European ones).

We help entrepreneurs rid themselves of time-consuming tasks related to accounting and finance while providing them with access to key financial information to assist in making the best decisions for their business.

About us

Pennylane is one of the fastest growing Fintechs in France (and soon to be in Europe!)

In 5 years of existence, we’ve managed to :

• Make ourselves known as a groundbreaking accounting and financial software for small businesses and their accountants
• Raise a total of €400 millions, including from Sequoia, the famous fund from the Silicon Valley who invested early in companies like Google, Facebook, Airbnb, Stripe, Paypal and much more...
• Grow from 7 cofounders to 1000 happy Pennylaners: we’re now recognized as one of the greatest places to work in France (and also remotely), with a 4.6/5 rating on Glassdoor.
• Build an international environment with more than 25 nationalities, with a strong remote‑friendly culture, where 30% of the employees are already working from all parts of Europe.
• Earn the trust of thousands of customers and accounting firms and obtain outstanding ratings.
• Have already more than 900,000 small and medium‑sized enterprises (SMEs) and over 6000 accounting firms use Pennylane in France!

In 2024, we implemented an organizational structure built around business "tracks". This approach integrates key stakeholders across marketing, sales, product, and customer care into unified teams focused on specific product lines or client segments. Each track operates as a mini‑business, empowered with dedicated resources (e.g., product marketing, data analytics, and operational support) and direct accountability for performance.

Our electronic invoicing track represents a core strategic priority for Pennylane. This dedicated team is responsible for developing our comprehensive electronic invoicing offering for our accounting firm partners and their SME clients, accelerating client acquisition, enhancing customer satisfaction, and establishing operational excellence within this segment.

As our cross‑functional initiatives expand, we now require robust frameworks for end‑to‑end process management, data‑driven performance analytics, and a relentless focus on operational efficiency and scalability. We are seeking an exceptional, impact‑oriented Strategy & Operations professional who will be instrumental in building these critical capabilities and propelling our electronic invoicing track toward market leadership.

Why this role matters at Pennylane

The Strategy & Operations role will serve as the critical link between our strategic vision and day‑to‑day execution, working directly with the General Manager for the track. You will help translate ambitious goals into actionable, measurable roadmaps, establish best‑in‑class metrics, and develop the operational infrastructure needed to scale the business rapidly and sustainably.

This is a high‑impact, high‑visibility role with significant opportunity for leadership and professional growth.

Your responsibilities

Strategic planning and execution

• Partner with the product leadership to define, prioritize, and implement operational roadmaps aligned with business objectives
• Design and establish scalable operational frameworks that support our growth

Data‑driven decision making

• Lead comprehensive analyses to identify market opportunities, operational inefficiencies, and growth levers
• Develop actionable insights and recommendations based on quantitative and qualitative research

Project leadership

• Spearhead strategic initiatives and pilot programs from ideation through implementation and measurement
• Identify and manage complex, cross‑functional projects with multiple stakeholders and competing priorities

Cross‑functional orchestration

• Serve as the operational nexus between the track and horizontal teams including care, sales, and the other product teams impacted by the electronic invoicing reform
• Facilitate effective collaboration and alignment across organizational boundaries

Performance management

• Own the OKR process for the track, ensuring clarity of objectives and accountability for results
• Design and implement robust tracking mechanisms to monitor performance against key metrics
• Proactively identify performance gaps and develop action plans to address them

Who we’re looking for

Experience

• 5+ years of experience in Strategy & Operations or a related field, with a strong record of scaling business operations in dynamic environments
• Proven track record of translating strategic initiatives into executable operational plans and projects, delivering measurable business impact
• Proficiency in SQL (or willingness to learn) and modern data analysis tools to drive decision‑making independently

Core competencies

• Strategic vision: ability to connect business objectives with operational requirements while maintaining focus on long‑term goals
• Analytical excellence: skilled at distilling complex data into actionable insights that drive business outcomes
• Project management rigor: experience leading cross‑functional initiatives from conception to implementation
• Communication and influence: exceptional ability to articulate complex concepts clearly and persuade diverse stakeholders
• Problem‑solving orientation: demonstrated ability to identify root causes and develop innovative, practical solutions

Who are we looking for?

To thrive at Pennylane, you need :

• To speak English (level is assessed and appreciated according to the department you’re applying to)
• To be energized by an ever‑shifting work environment
• To be highly collaborative (within your team or other stakeholders)
• Sufficiently experienced to prioritize business‑led actions on your day‑to‑day activity

Equal Employment Opportunity

We also want to emphasize that we fully embrace diversity, equity and inclusion and that we’re doing our best to create a safe and inclusive environment.

We are committed to providing an equal employment opportunity regardless of gender, sexual orientation, origin, disabilities, or any other traits that make you who you are. If anything, diversity makes us a more fun place to work at.