Strategic SaaS Account Manager — Growth & NRR Leader

Aircall is seeking an Account Manager to own the post-sale lifecycle across a portfolio in a hybrid Paris role. You will drive net revenue retention by renewing, expanding, and strengthening customer relationships, while identifying new value opportunities and collaborating with cross-functional teams to accelerate adoption and growth.

You will partner with Customer Engineering, Product, and Support to ensure customers realize value and hit adoption milestones, all while negotiating renewals and