Strategic Customer Success Manager - France

Planon in France is seeking a Customer Success Manager to own the success and long-term development of a select set of strategic customers. This role goes beyond traditional support, requiring you to understand each customer’s organisation, priorities and Planon usage to deliver greater value and a long-term roadmap for expansion.

You will act as a trusted advisor, collaborating with Account Management, Services, Support, Product and R&D to bring the right expertise to the customer and turn