Strategic Customer Success Manager — 40+ Accounts (Hybrid Paris)

Shippeo in Paris, a leading European SaaS company, is seeking a Customer Success Manager to own 40+ Tier 3 accounts, drive adoption, retention, and value realization, and strengthen long-term partnerships. You will collaborate with Account Management, Product, Delivery, Sales, and Marketing.

Based in Paris with a three-day-in-office hybrid model, you will engage cross-functionally across Europe, run structured playbooks, and translate insights into actionable recommendations to improve Net