Strategic CSM: Scaled Accounts & Growth

Matrix42 is expanding a global Customer Success organization and seeks a Customer Success Manager for scaled accounts in Paris. You will manage 100–150 named customers, drive renewals, adoption, and growth through both one-to-one and one-to-many approaches.

The role blends personal engagement with scalable programs to maximize value realization and retention. You will collaborate with Sales, Partners, and delivery teams to ensure successful renewals, price changes, and upsell opportunities while