Strategic CSM: Growth, Renewals & Value

Megaport is a global leader in Network as a Service (NaaS) seeking a Strategic Customer Success Manager to own post-sale relationships, focusing on upsell, renewals, and ensuring value realization for enterprise customers.

The role reports to the Regional Manager of Customer Success - EMEA and collaborates with Direct Sales and Solutions Architects in the United Kingdom region to expand and retain revenue across a designated account list.