Strategic CSM for Fintech VIPs | Remote & Stock Options

Spiko, a Paris-based fintech, is seeking a Customer Success Manager for Strategic Accounts to own the full relationship with VIP clients, from onboarding through retention and expansion. You will coordinate with Product, Engineering, and Operations to ensure maximum value from Spiko’s platform.

You will design scalable engagement strategies, drive adoption, and monitor account health. Fluency in French and English is essential, with strong communication, organization, and stakeholder management