Strategic Accounts CSM — VIP Growth & Partnerships (Remote)

Spiko in central Paris is hiring a Customer Success Manager for strategic accounts. You will own the full relationship with VIP clients from onboarding through retention and expansion, acting as the bridge to Product, Engineering and Ops.

You design scalable engagement strategies, monitor account health, identify expansion opportunities, and contribute to the product roadmap. This role offers hybrid work with up to 2 days remote per week and the chance to join a fast-growing fintech.