Strategic Accounts CSM — Growth & VIP Relationships

Spiko, a Paris-based fintech, seeks a Customer Success Manager to lead strategic relationships with VIP accounts. You will oversee onboarding, retention, and expansion while coordinating with Product, Engineering, and Operations to maximize client value.

You will design scalable engagement plans, monitor health signals, and drive proactive touchpoints across a growing European client base. Fluency in French and strong English communication are essential.