Store Manager [Paris]

About the Company

JOE & THE JUICE is a healthy fast casual concept founded in Copenhagen in 2002. Since then, we have grown to more than 450 locations across 20 countries employing over 4,500 people worldwide. We serve high quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed contemporary cafés that combine convenience with distinct urban atmospheres.

Key Responsibilities

• Virtue-Based Leadership: Effectively lead your team members in alignment with company virtues and operational principles.
• Recruitment: Responsible for the recruitment, pre-boarding, and onboarding of team members and the optimal team positioning and future talent pipeline.
• Employee Engagement: Develop and motivate your team through development plans and feedback, in-store training, team meetings, and securing employee engagement scores that meet or exceed the benchmark.
• Guest Experience: Ensure a guest-first approach, building strong guest relations through the local community in accordance with our brand behavior principles and increasing overall guest loyalty.
• Operational Requirements: Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards while ensuring brand and local standards and ratings are maintained.
• Shift Planning and Structures: Create an optimal store shift plan considering seasonality, local events, and other circumstances impacting traffic and ensure an ideal workflow in accordance with company standards and the store budget. Manage employee absence, onboarding, off-boarding, and ensure working time follows contractual obligations, union agreements, and legal requirements.
• Stock Handling: Full ownership of stock handling, including but not limited to counting and ordering to ensure optimal inventory and to keep waste percentage below the monthly target.
• Performance Management: Accountable for building sales and optimizing store EBITDA to achieve defined KPI targets.

Key Qualifications

• Minimum 2 years of experience in a similar leadership role.
• Experience being part of a team of +10 employees.
• Excellent interpersonal skills.
• Motivated to become a people-centric leader.

Key Performance Indicators

• Operational Requirements: Hygiene standard, pest and fire safety control, and overall 4‑wall compliance.
• Employee Engagement: Engagement score, turnover, and quick quits.
• Guest Experience: Returning guests, app conversions, complaints, waiting time, product availability, store audits.
• Store Performance: Sales target, waste, salary cost, productivity, overhead cost, and 4‑wall EBITDA.

Benefits

Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with events that foster camaraderie and create lasting memories.

Leadership & Educational Programs: Access continuous learning and growth opportunities through comprehensive internal programs, workshops, training sessions, and mentorship designed to enhance your professional skills and leadership capabilities.

Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career. Take advantage of exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons.

By joining Joe & The Juice, you are contributing to a healthier world, one juice at a time. We welcome individuals from all backgrounds and encourage diversity in our workplace. Together, we can create memorable guest experiences and build a vibrant, successful community.