Sr. Software Integration Engineer, Solar Software in , us

Responsibilities

• Coordinate and execute integrations of Solar Software across manufacturing lines and machines, working closely with controls, manufacturing, process and quality engineers.
• Act as single point of contact for end users, ensure support requests are acknowledged and triaged in a timely manner, and handle line‑critical escalations.
• Develop deep understanding of what our software can and cannot do, what it should and should not do, and use that knowledge to solve problems and answer customer questions to improve production capacity and quality.
• Own prioritization of issues by understanding relative impact.
• Dive deep into investigations of potential system issues, using data to arrive at logical conclusions and convince the team what action is necessary.
• Document issues and own solving them, then provide constructive written feedback to the core development team to improve the product.
• Work with high integrity, following procedures and policies with the handling of sensitive data.

Qualifications

• 5+ years of working knowledge of SQL, Splunk or other data analysis/query platform.
• Exposure to Python, Go or other software development. Comfortable looking through code to understand what it does – no previous development experience required.
• Demonstrated familiarity with developer tools like Git, Splunk, and Jira.
• Must be able to understand integrated systems and their dependencies.
• Strong organizational skills with demonstrated ability to manage multiple tasks simultaneously.
• Exceptional verbal and written communication skills, with the ability to clearly articulate technical problems, requirements, and solutions to engineers.
• 25‑50% travel to Asia in the first few years of this role, fluency in Mandarin.
• Vendor management experience.
• Degree in Computer Science, Engineering, Statistics, Mathematics, Physics, or a related quantitative field, or equivalent experience.

Benefits

• Competitive pay.
• Medical plans with $0 payroll deduction.
• Family‑building, fertility, adoption and surrogacy benefits.
• Dental (including orthodontic coverage) and vision plans with $0 paycheck contribution.
• Company‑paid Health Savings Account (HSA) contribution when enrolled in a High‑Deductible medical plan with HSA.
• Healthcare and Dependent Care Flexible Spending Accounts (FSA).
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits.
• Company‑paid Basic Life and AD&D.
• Short‑term and long‑term insurance (90‑day waiting period).
• Employee Assistance Program.
• Sick and vacation time (flex time for salary positions, accrued hours for hourly positions), and paid holidays.
• Back‑up childcare and parenting support resources.
• Voluntary benefits: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance.
• Weight loss and tobacco cessation programs.
• Tesla Babies program.
• Commuter benefits.
• Employee discounts and perks program.