Sr. Sales Associate I

Overview

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry’s commitment to equity, inclusion, and diversity.

Responsibilities

• As a Senior Sales Associate on the sales floor, you are a leader and a brand ambassador who elevates the Kate Spade Experience by driving sales, mentoring peers, and partnering with store leadership to create a culture of exceptional service and storytelling.

• Consistently exceed goals while inspiring customers to explore new possibilities and celebrate moments.

• Use emotional intelligence to personalize experiences, anticipate needs, and guide customers toward products they’ll love.

• Champion omni-channel, virtual, and social selling initiatives; maintain high energy and foster an inclusive environment.

• Partner with Store/Assistant Manager to initiate business-driving events and elevate selling culture.

• Act as a brand ambassador, sharing stories that bring product and brand to life.

• Support creation of short-form videos and live-stream shopping content; stay informed on social media trends.

• Capture and relay client feedback to management to inform service and assortment strategies.

• Perform and supervise store opening and closing procedures (register funds, deposits, securing the facility).

• Contribute to an inclusive team culture; encourage collaboration and performance excellence.

Requirements

• 2+ years’ experience in luxury retail or comparable elevated retail environment. A combination of education and experience will be considered.

• Proven ability to drive sales and mentor peers; contribution to an elevated selling culture.

• Extensive product knowledge and strong communication skills.

• Experience with omni/virtual selling and willingness to appear on camera for social selling initiatives.

• Social media fluency and understanding of platform trends.

• Elevated sense of personal style and professional ethics.

• Ability to work in a fast-paced environment.

• Strong English language proficiency. (for EU)

Schedule and other expectations

Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver on the sales floor and in the stockroom.

Our Competencies

• Courage : Provides current, direct, complete, and actionable feedback; addresses issues promptly and decisively.

• Creativity : Generates new ideas and connects diverse concepts to add value.

• Customer Focus : Meets internal and external customer expectations and builds trust.

• Dealing with Ambiguity : Handles change and uncertainty with poise and initiative.

• Drive for Results : Consistently exceeds goals and shows strong bottom-line orientation.

• Interpersonal Savvy : Builds rapport and communicates effectively with diverse groups.

• Learning on the Fly : Adapts quickly, learns from successes and failures, and applies lessons.

Our People Managers Competencies

• Strategic Agility : Anticipates future trends and articulates credible visions and plans.

• Developing Direct Reports and Others : Provides development opportunities and supports career goals.

• Building Effective Teams : Fosters collaboration, morale, and a sense of belonging.

Kate Spade is an equal opportunity and affirmative action employer. All employment decisions are based on qualifications as they relate to the position. Decisions are made without regard to age, sex, sexual orientation, gender identity, race, color, creed, religion, ethnicity, national origin, disability, marital status, military status, pregnancy, or any other protected basis prohibited by law.

Americans with Disabilities Act (ADA)

Tapestry will provide reasonable accommodation for disabilities or religious beliefs. If you require accommodation to complete the application process, please contact Tapestry People Services at or

Visit Tapestry, Inc.

Base Pay Range

$15.00-$24.25

Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401(K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits.