Spa Receptionist

Job Number

SPA RECEPTIONIST (HOT0C9TO)

Work Locations

Conrad Bora Bora BP502, Vaitape 98730, French Polynesia

Overview

A Spa Receptionist is responsible for greeting and assisting clients to deliver an excellent Guest and Member experience while ensuring the overall experience is pleasant and their needs are met.

What you will be doing

• Assist guests and clients in an appropriate and timely manner
• Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services
• Ensure client experience is proficient including bookings, payments, and consultation cards
• Adhere to cash handling procedures
• Interact and communicate effectively with clients, members, team members, guests, and management team
• Up‑sell with latest departmental incentives
• Report accidents, maintenance issues, or other incidents
• Ensure compliance with all health and safety regulations

What we are looking for

• Committed to delivering a high level of customer service
• Excellent attention to detail
• High standards of cleanliness
• Ability to work in a consistently professional and helpful manner

Why work for Hilton

Hilton is the leading global hospitality company, offering exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” is at the heart of everything we do.