Sorting Hub Warehouse Manager M/F

At JINGDONG Logistics, we are committed to creating an inclusive workplace where every employee can thrive, grow, and contribute to our success. We value diversity and are proud to be an Equal Opportunity Employer.

About the Role

The Sorting Hub Manager will oversee and optimize the daily operations of JD.com sorting hub, ensuring efficient and accurate processing of packages to meet delivery deadlines and uphold service quality standards.

Responsibilities

• Manage and lead all aspects of sorting hub operations, including inbound receiving, outbound dispatch, package sorting, and inventory management.
• Develop, implement, and monitor operational procedures to maximize efficiency, reduce costs, and improve service levels.
• Lead, mentor, and develop a team of sorting hub supervisors and operators, fostering a high-performance culture and ensuring compliance with company policies and safety regulations.
• Monitor key performance indicators (KPIs) such as sorting accuracy, throughput, on-time performance, and labor utilization, taking corrective actions as needed.
• Collaborate with other departments, including transportation, warehousing, and customer service, to ensure seamless end-to-end logistics operations.
• Identify and implement process improvements and technological advancements to enhance sorting efficiency and capacity.
• Ensure strict adherence to safety protocols and maintain a clean, organized, and safe working environment.
• Manage equipment maintenance and resource allocation to ensure optimal hub functionality.
• Prepare and present operational reports to senior management, highlighting performance, challenges, and proposed solutions.

Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Minimum of 5-7 years of experience in logistics or warehouse management, with at least 3 years in a supervisory or managerial role within a sorting hub or cross-docking facility.
• Proven track record of managing large teams and complex operational processes.
• Strong understanding of warehouse management systems (WMS) and other logistics software.
• Excellent analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
• Demonstrated leadership, communication, and interpersonal skills.
• Ability to work effectively in a fast‑paced, high‑pressure environment.
• Flexibility to work varied shifts, including evenings, weekends, and holidays, as required by operational needs.
• Fluency in French and English is required; Mandarin Chinese is a plus.
• Knowledge of safety regulations and best practices in a logistics environment.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

Required Skills

• Strong understanding of warehouse management systems (WMS) and other logistics software.
• Excellent analytical and problem‑solving skills.
• Demonstrated leadership, communication, and interpersonal skills.
• Fluency in French and English; Mandarin Chinese is a plus.

Preferred Skills

• Knowledge of safety regulations and best practices in a logistics environment.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

Pay range and compensation package

Ready to Apply? Take the next step in your career and join one of the world's leading logistics and supply chain innovators. Apply today and discover the exciting opportunities awaiting you at JINGDONG Logistics.

Equal Opportunity Statement

Employment decisions are based solely on qualifications, merit, and business needs, regardless of race, gender, gender identity, sexual orientation, age, disability, religion, beliefs, or any other protected characteristic.