Solutions Sales Engineer: Drive Customer Growth in Coating Tech

We are looking for forward-thinking people who put quality and customer experience at the forefront of every decision. Those who thrive on challenges and are ready to contribute their talents will find their place at CTS.

The Sales Engineer handles pricing, sales, follow-up, and purchase order acceptance, and, through the sales functions, ultimately creates and preserves a positive customer image of CTS.

• Provides customer interface with Engineering and Quality to monitor customer requirements and provides follow-up for new orders.
• Coordinates all sales activities with assigned customer base, completes new customer profiles and follows up for customer approval.
• Receives incoming calls from present and prospective customers, answering questions and selling CTS capabilities.
• Sets pricing, based on costs from Product Engineering, company margin expectations, knowledge of market, historical pricing and information gathered in the course of dealing with each customer, in accordance with quotation procedure.
• Gathers competitive information and customer satisfaction information whenever possible and insures that it is communicated to others in the company. Assists in addressing customer concerns with any resources available to CTS.
• Maintains prospect and project lists for acquisition of new business and helps to identify resources needed for business expansion.
• Accurately enters useful customer information in CRM Reporting Tool.
• Visits present and prospective customers and develops/maintains strong personal relationships with assigned customer base. Participates with others within CTS in order to ensure that customer satisfaction is in the forefront of our activities.
• Prepares sales forecasts and alerts Customer Service Dept. about non-forecasted new business coming to CTS.
• Negotiates with customers on monetary issues and helps with collection of overdue invoices.
• Performs other duties as assigned.

• 18+ years of age
• Must be a U.S. Person as defined by ITAR/EAR
• Strong computer skills with the ability to learn new systems
• Bachelor's degree; or three years of experience in sales and/or the thermal spray industry.
• Medical, dental, vision, short-term disability, long-term disability, and life insurance available
• Lucrative 401(k) with company matching
• Paid Time Off
• Paid Holidays
• Employee Referral Program
• Tuition Reimbursement
• Company-sponsored Events

About CTS:

Here at CTS, we are experts in coating technology. Give us your worst. We'll give you our best. Developing new and better outcomes is what we do. We are constantly innovating and couldn't be prouder to help our customers grow their businesses and move forward in an ever-changing world. CTS is your one-stop solution for all your coating technology needs. From research and development to manufacturing and application services, our team of industry experts can transform your operational challenges into enhanced production opportunities.