Solutions Engineer

Description

Solutions Engineer

The Solutions Engineer is a critical member of the sales team, serving as the primary technical expert throughout the sales cycle. You will partner with Sales Directors to drive the adoption of Claroty solutions by providing in‑depth technical expertise, delivering compelling product demonstrations, and positioning solutions that address customer‑specific challenges. The ideal candidate has a strong background in networking, cybersecurity, and industrial control systems (ICS), with a passion for helping customers secure their mission‑critical environments.

Claroty is headquartered in New York City with employees across the Americas, Europe, Asia‑Pacific, and Tel Aviv. Our solutions protect mission‑critical infrastructure in the cloud and on‑premise with the Claroty Platform, including exposure management, network protection, secure access, and threat detection. Claroty serves over 1,000 organizations worldwide.

Responsibilities

As a Solutions Engineer, your impact will be:

• Technical Sales Expertise: Serve as the go‑to technical resource for the sales team and prospective customers.
• Customer Engagement: Understand customer challenges and pain points related to OT/ICS cybersecurity, conduct detailed technical discovery to qualify opportunities and tailor solutions.
• Product Demonstrations: Deliver compelling, customized product demonstrations and technical presentations to a wide range of audiences.
• Proof of Concepts (PoCs): Plan, manage, and execute successful PoCs and technical evaluations; document and present PoC results, demonstrating the value and ROI of the Claroty platform.
• Solution Design: Architect and propose Claroty solutions that meet technical requirements and business objectives of customers, including integrations with existing IT and security infrastructure.
• RFP/RFI Management: Respond to technical sections of RFPs, RFIs, and other customer questionnaires.
• Market Intelligence: Stay current with trends in industrial control systems, cybersecurity threats, and competitor technologies; provide feedback to product and engineering teams.
• Thought Leadership: Represent Claroty at industry conferences, trade shows, webinars, and contribute to technical content creation.

Requirements

What do you need to succeed in this role?

• 3+ years of experience in a sales engineering, solutions architect, or similar customer‑facing technical role, preferably in cybersecurity, industrial automation, or networking.
• Willingness to travel (10‑20% expected, may include overnight stays).

Technical Acumen

• Deep understanding of networking protocols (TCP/IP, UDP, etc.) and architectures.
• Strong knowledge of cybersecurity principles and technologies (firewalls, IDS/IPS, SIEM, vulnerability management).
• Experience with virtualization platforms (VMware, Hyper‑V) and cloud environments (AWS, Azure) is a plus.

Cybersecurity experience in one of the following domains:

• Security and Risk Management
• Asset Security
• Security Architecture and Engineering
• Communication and Network Security
• Security Assessment and Testing

Soft Skills

• Exceptional communication and presentation skills, ability to articulate complex technical concepts to technical and non‑technical audiences.
• Strong problem‑solving and analytical abilities.
• Self‑motivated, proactive, and able to work independently as well as part of a team.
• Proven ability to manage multiple projects and priorities simultaneously.
• Bachelor’s degree in Computer Science, Engineering, or a related technical field is preferred.

Nice to have

• Proficiency with industrial protocols (e.g., Modbus, IEC 61850, DNP3, Ethernet/IP, Profinet).
• Familiarity with industrial control systems (DCS, PLC, SCADA) and vendors (Siemens, Rockwell, Emerson, GE).
• Relevant industry certifications (CISSP, GICSP, CCNA) are a strong plus.

Why Claroty? Our Culture and Benefits

• Claroty is a Great Place to Work® certified company that values camaraderie, credibility, fairness, and respect.
• People‑first culture prioritizes personal care and support over work, fostering a diverse and inclusive environment.
• Stability and growth: continued expansion with significant investment and a global customer base.
• Healthy work‑life balance and a biannual “ClaroBreak” long‑weekend shutdown.
• Career development with biannual performance reviews, feedback sessions, and individual development planning.
• Transparent communication through all‑hands meetings, town halls, and “Coffee with the CEO” sessions.
• Hybrid working culture across physical offices in New York, Tel Aviv, London, and Singapore.

Claroty is an equal‑opportunity employer committed to fostering a diverse and inclusive work environment for all. We encourage applications from candidates of all diverse backgrounds, and special accommodations are available upon request in all selection phases.