Solutions Consultant - Mission Critical

Technical Sales Engineer / Pre-Sales Engineer

The Technical Sales Engineer / Pre‑Sales Engineer plays a key role within the company by combining in-depth technical expertise with commercial and sales skills. They promote and sell the technical products and services of the Railways & Mission Critical Business Unit by providing technical support to clients in the Public Safety and Public Transport sectors. The engineer acts as a link between the technical teams and customers, thereby contributing to the achievement of the company's sales and growth objectives.

Responsibilities

• Act as a technical expert to win over the client during contract negotiations.
• Help the client articulate, gather, and analyze requirements to draft a solution description document.
• Provide comprehensive technical support to sales staff throughout the sales process (prototyping, demonstrations, documentation, etc.) and assist in tender responses.
• Derive product architecture with necessary specifications, determining bill of materials and calculating tender price.
• Work primarily in a back‑office capacity in partnership with the sales team.
• Conduct client meetings, create technical presentations and demos to convince the client.
• Monitor technological and competitive developments and analyze current situations to prioritize improvement areas.
• Use office software to produce effective content.
• Communicate fluently in professional English and French.
• Demonstrate autonomy and support sales representatives in demonstrations and sales processes.
• Keep abreast of technological developments, use solution mock‑ups as visual aids, and propose suitable solutions.
• Develop advanced expertise in the Mission Critical market and oversee launch and progress monitoring of projects.
• Provide mentoring to anticipate client needs and suggest future uses of the product, especially in light of emerging technologies such as 5G.
• Deliver training sessions for clients and lead technical discussions or manage complex projects in English and French.

Qualifications

• University degree in technical engineering specializing in telecommunications, preferably in Mission Critical.
• Relevant professional experience combining technical and commercial skills, preferably as a technical sales engineer or pre‑sales engineer.
• Excellent communication skills in English and French, both verbal and written.
• Ability to understand and explain technical concepts clearly and concisely.
• Strong negotiation and problem‑solving skills.
• Willingness to travel frequently to client sites, primarily in the Americas and/or Asia, with some travel within Europe.
• Results‑oriented with proven ability to meet and exceed sales targets.
• Ability to work independently and manage time effectively.