Solutions Consultant
An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence!
Overview
The Solutions Consultant is responsible for supporting solution-designed sales, delivering customised service solutions for high-potential opportunities and strategic client accounts. This is a customer-facing, consultative role that requires close collaboration across Sales, Engineering, Product, and Customer Success teams.
Responsibilities
Lead in-depth discovery sessions with customers to uncover business needs and drive solution-based sales
Help create business, functional, and technical requirements that demonstrate TNS's ability to deliver
Bridge the gap between Product, Technology, and Sales to design achievable and profitable service solutions
Work with Sales and Customer Success teams to conceptualise, design, and assist with the implementation of customised solutions
Collaborate with Engineering teams to develop scalable solutions that address common challenges across markets
Produce technical proposals, cost models, and profitability analyses for sales opportunities
Support responses to RFPs and RFIs, ensuring technical designs meet both commercial and operational requirements
Maintain a current understanding of TNS services to keep customers informed of relevant updates and improvements
Strategic Objectives
This role directly contributes to increasing TNS's valuation by partnering with the sales team to:Exceed projected revenue goals within assigned accounts and territory
Land new logo customers for TNS's payment offerings
Expand the TNS footprint within existing customer accounts through cross-sell and upsell opportunities
Identify and prioritise pipeline activities that maximise revenue impact
Qualifications
Core Experience3+ years in a Solutions Consultant role with strong technical grounding
Proven ability to translate product capabilities into tailored customer solutions
Strong conceptual problem-solving skills with a track record of selling customised solutions
Experience working collaboratively with sales representatives and delivery teams to drive revenue
Excellent communication and stakeholder alignment skills — able to drive consensus around shared objectives
Payments Expertise (3+ Years)
Payment Acceptance
Attended and unattended payment acceptance models (Point of Sale)
Terminal types: Ingenico, Verifone, PAXCash register software integration
Wallet and e
Commerce technologies
Indoor and outdoor payment acceptance (Retail, Parking, Vending/Kiosk, Fuel & Convenience)Gateway & Platform Knowledge
Payment orchestration: authorisation, in-person and e
Commerce, recurring payments, BNPL, and alternative payment methods
Terminal driving and ATM processing
Intelligent Payment Routing, Fraud prevention, DCC, 3DS, and Tokenisation
Reconciliation and file settlement
Transactional Message Specifications: ISO, Nexo, APACs, Prince, XMLKnowledge of PSPs, Payment Gateways, and Scheme Gateways
Acquiring and Issuing payment processing
Wallet services: Apple Pay, Google Pay, We
Chat, and other alternatives
ATM and Vending/Kiosk services
Awareness of French Payments Market standards and industry trends
Message Specifications: CBCOM/CB2A, Girocard, ISO, and Nexo variants
Payment Connectivity and Security Expertise
IP-based access services, Local and Wide Area Networking
Layer 2 services: Ethernet, VLANs4G/5G Wireless Connectivity for POS terminals
Vendor hardware: Cisco, Fortinet, Teltonika, Virtual Access products
Understanding of IP connectivity in the context of payment-related services
Security standards: PCI DSS and P2PETerminal standards and DDo
S mitigation
Additional Requirements
Language Skills
French — Mandatory (Native or CEFR C2+ / Proficiency)
English — Mandatory (CEFR C1+ / Advanced, C2 preferred)
German — Highly desirable (CEFR C1+)Key Personal Attributes
High-EQ communicator — knows what to say and how to say it depending on the situation
Natural relationship builder — your presence inspires confidence in both customers and colleagues
Adaptable and self-directed — comfortable operating independently and within fast-changing environments
Creative thinker — finds novel approaches to complex problems and brings compelling ideas to the table
If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!
TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Summary
Location: FRA - Paris
Type: Full time