Solutions Consultant
Overview
The Solutions Consultant is responsible for supporting solution-based sales by delivering customized service solutions for high-potential opportunities and strategic client accounts.
Responsibilities
Sales Support – Solution Consultant Remit
Provide support to Sales Teams for the following:Demonstrate knowledge of TNS product and solution capabilities for payment solutions.
Support Sales presentations and meetings with new and existing customers.
Maintain regular contact with TNS customers.
Assist with customer responses to RFPs/RFIs.
Understand TNS’ customer base and the Payment market for the relevant country and region.
Advise and recommend products and solutions tailored to customer needs.
Produce technical proposals for Sales opportunities.
Develop cost models for Sales opportunities.
Create technical requirements for internal delivery teams.
Revenue Targets and Generation – Solution Consultant Remit
Understand and maintain knowledge of sales and revenue targets.
Review Sales Pipeline to align priorities and maximize revenue.
Identify opportunities to support revenue growth and pipeline activities.
Industry Awareness – Solution Consultant Remit
Maintain market and business awareness of the Payments Industry.
Stay informed on Payment Industry standards, including:Security Standards.
Message and Protocol Standards.
New and Alternative Payment Acceptance methods.
Understand customers’ business objectives within the Payment Industry.
Deliverable Objectives – Solution Consultant & Post-Sale Remit
Build and maintain relationships with Internal Delivery and Support teams.
Collaborate with Internal Operational teams.
Ensure technical understanding and updates of Products and Services.
Produce and maintain accurate costing models.
Ensure technical documents adhere to established standards.
Develop and maintain Service Management and Operational delivery processes are followed.
Group Objectives
Build and maintain relationships with Solutions Consultants across regions.
Promote and support information sharing within the group.
Provide training and share skills and knowledge with group members.
Qualifications
Connect – Payment Connectivity Core Experience (3+ Years):Data Networking Expertise:IP-Based Access Services (Local & Wide Area Networking)
Layer 2: Ethernet, VLANs
Layer 3: VPN services, IP-based services
Software Defined WAN (SDWAN) – Fortinet product skill set
Vendor hardware knowledge: Cisco, Fortinet, Teltonika, Virtual Access
Relevant technical certifications: CCxx, NSE, etc.
Access IP Services:Broadband: FTTC/FTTP, Ethernet-based services
Wireless: 4G/5GInternet-based services: VPN, TLSCisco Umbrella, ZTNA services
Additional Technical Knowledge:Firewalls: Fortigate, Cisco
IP Addressing, NAT, IP SLA, Qo
S Profiles
Cloud platforms: AWS, Google Cloud, Azure
F5 Products, Linux (CLI), VMware
Payment Services – Desirable Experience
Industry standards & market trends (French Payments Market):PCIDSS, P2PE Terminal standards
DDOS mitigation
Message specifications: CBCOM/CB2A, ISO, Nexo variants
Payment Acceptance Methods (3+ Years):Unattended & Attended models
Terminals: Ingenico, Verifone, PAXWallet & e
Commerce technologies
Indoor/Outdoor payment models
Acceptance verticals: Parking, Retail, Vending/Kiosk, Fuel & Convenience
Orchestration – Transaction via Platform
Payment Types:Recurring, BNPL, Alternative Payments
Authorisation, In-person, e
Commerce
Platform Knowledge:Terminal Driving / ATM Processing
Intelligent Payment Routing
Fraud, DCC, 3DS, Tokenisation
Reconciliation & File Settlement
Payment Services Expertise (3+ Years):Transactional message specs: ISO, Nexo, APAC’s, Prince, XMLAcquiring & Issuing processing
PSPs, Gateways, Scheme Gateways
ATM services, Vending/Kiosk
Wallets: Apple Pay, Google Pay, We
Chat
Additional Requirements
Languages: French & English required, German desirable
English proficiency:C1 (Advanced) minimum
C2 (Proficiency) preferred
If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!
TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Summary
Location: FRA - Paris
Type: Full time