Solution Expert / Salesforce (M/F)

YOUR RESPONSIBILITIES

As a Salesforce Solution Expert (M/F), you will serve as a functional reference point within our teams and for our clients. You will contribute to the design, implementation, and continuous improvement of Salesforce solutions while ensuring their alignment with business needs.

• Ensure functional design and standard Salesforce configuration.
• Facilitate functional workshops to gather and formalize business requirements.
• Propose advanced solutions tailored to expressed needs and Salesforce best practices.
• Ensure the quality of functional deliverables, including specifications, user guides, and process models.
• Actively participate in User Acceptance Testing (UAT) and validate business processes and workflows.
• Train users and administrators to ensure their autonomy and adoption of the platform.
• Identify opportunities for continuous process improvement through Salesforce.
• Collaborate with cross-functional teams and provide advanced functional support on complex projects.
• Obtain a minimum of two Salesforce certifications per year.