Solution Engineer - EMEA NGO Marketing & Data

Job Category

Sales

Job Details

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level‑up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Experience

Join the NGO EMEA Solutions Engineering team, where you help Non‑Profit Organizations scale their impact through Marketing, Data, and AI. As a Solutions Engineer, you partner with NGO clients and internal account teams to design and validate solutions using Salesforce Marketing Cloud, Data Cloud, and Agentforce — translating complex technology into meaningful outcomes for the non‑profit sector across EMEA.

Responsibilities

• Lead technical discovery sessions and workshops to design solution blueprints that address NGO challenges such as donor retention, constituent personalization, and volunteer engagement.
• Build and deliver customized demonstrations using Salesforce Marketing Cloud, Data Cloud, and Agentforce to secure technical wins with C‑level, IT, and Business stakeholders.
• Develop Points of View (POVs) and reusable demo assets tailored to the non‑profit sector, incorporating the latest AI and data capabilities.
• Collaborate with Account Executives, Core Solution Engineers, Sales, and Product teams to support technical sales campaigns and go‑to‑market activity across EMEA.

Qualifications

• You have experience in a Solution Engineering, Pre‑Sales, or Technical Implementation role.
• You have a background in marketing strategy and automation, including hands‑on experience with Salesforce Marketing Cloud or a comparable enterprise marketing platform.
• You have working expertise with Customer Data Platforms (CDPs) and practical AI applications.
• You are fluent in both French and English, with the ability to present complex data and AI concepts clearly to technical and non‑technical audiences.

Even Better If

• You have prior experience working with or selling to NGOs, charities, or the broader non‑profit sector.
• You have deep knowledge of the Salesforce platform and specific Marketing Cloud modules such as Account Engagement or Engagement.
• You have experience with cloud data platforms such as Snowflake, Databricks, BigQuery, or Redshift, or familiarity with Data Engineering, Machine Learning, or Agentic AI.
• You speak German or Spanish in addition to French and English.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.