Solution Architect (Pre-Sales phase)

This role supports the sales cycle by translating client requirements into solution designs across our Smart Biometrics portfolio. Our portfolio includes SaaS offers as well as on-prem biometric terminals, with different components to assemble properly respecting interoperability and functionalities. The candidate will contribute to high-level architecture design, build proposals and potentially hands‑on demonstrations to prove value to customers, in close collaboration with Sales, Product, and Delivery teams.

Key Missions

Technical Solution Design

• Acts as Solution Architect during the pre‑sales phase, translating customer business challenges into technical designs using our portfolio.
• Ensures proposed solutions align with industry standards.
• Collaborates with Product Management to align customer technical requirements with the roadmap.

Costing & Pricing Support

• Contributes to the costing and pricing approach for solutions, from SaaS to on‑prem models.
• Supports Sales in building price structures aligned with customer value, contractual constraints, and internal margin targets.
• Coordinates inputs from Product and Delivery to ensure pricing reflects scope, integration complexity, and support/SLA levels.

Bid Management & Technical Response

• Writes and coordinates the technical sections of responses to solicitations (RFP, RFI, RFQ).
• Structures offers, manages bid timelines, ensures compliance with solicitation requirements, and consolidates contributions.
• Works in autonomy to document architecture diagrams, data flow charts, and security compliance statements.
• Contributes to bid sizing by providing technical assumptions and delivery inputs for SaaS consumption and professional services.

Customer Engagement & Evangelism

• Pitches and promotes the portfolio to C‑level executives (CIO/CTO) and technical stakeholders.
• Acts as the main contact point for technical topics during the pre‑sales phase.

Hands‑on Demonstration & Prototyping

• Execute live demos : using our available portfolio of demos, make live demonstrations to customers.
• Builds and configures live demos: adapt demos for more convincing presentations to customers.

The candidate will operate globally or regionally depending on assignment, supporting sales teams across multiple verticals.

Profile & Other Information

Competencies

• Technical Expertise: Basic understanding of SaaS architecture, APIs, and Cloud Infrastructure (Azure/AWS).
• Domain Knowledge: Basic knowledge of biometrics principles, identity documents, digital identity, access control.
• Solution Selling: Ability to explain complex technical concepts to non‑technical audiences.
• Writing capabilities: Ability to write technical proposals for customers respecting constraints from RFPs.
• Teamwork: Comfortable operating in a collaborative deal team (Sales, Product, Delivery, Tender Desk) and driving topics to closure with appropriate guidance.
• Communication: Fluent in English (Written and Spoken), French is a plus.

Education or equivalent work experience

• Master’s degree in Computer Science, Engineering, or Information Technology.

Experience

• 3 to 5 years of relevant experience in Pre‑Sales Engineering, Solution Architecture, or technical consulting.