Solution Architect
- Proactively engage with and reache out to customer technical decision-makers and influencers. Utilizy information on customer business, industry, needs, competitive landscape, and key priorities to support the customer’s digital transformation
- Run data workshops to build plans for implementing solutions that align with customer business goals and technical environments
- Drive pilots, proofs of concept (POC), and value (e.g., optimizing solutions and costs) and moves the customer forward from pilots to productive deployments by rooting pilots in business impact
- Troubleshoot technical issues reported by customers during the implementation and ongoing campaign deployment process and provide solutions
- Identify, elevate, and work to resolve technical blockers (e.g., changing configurations, sample coding) to accelerate architecture implementations, and route non-technical issues for removal by appropriate parties
- Proactively engage with product and support teams (e.g., engineering) to remediate blockers by conveying impact
- Leverage best practices to guide customer strategy and future growth for Insider One by cultivating customer affinity with Insider One solutions that drive impact for the customer
S, Marketing, Mobile Applications, APIs, or Programming
Outstanding verbal and written communication skills, with the ability to orchestrate, lead, and influence virtual teams, ensuring the successful implementation of customer projects
Strong communication skills in English and French
Bachelor’s degree in Computer Science or a related field
Extensive technical experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology management
Minimum 5 years of experience in consultative/complex technical deployment projects, architecture, design, implementation, and/or support of highly distributed applications
Familiarity, awareness, or strong working knowledge of development methodologies and technologies in one or more of the following: Java
Script, j
Query, HTML, CSS; REST, XML, database technologies
Proven track record of building deep technical relationships with senior IT executives in large or highly strategic accounts #J-18808-Ljbffr