Software Engineering Manager - Sustaining Engineering

Overview

Software Engineering Manager - Sustaining Engineering at Canonical. Canonical is a leading provider of open source software and operating systems. This globally remote role leads one regional Sustaining Engineering team and reports to the Director of Sustaining Engineering. The Sustaining Engineering team continuously improves open source software by resolving defects reported by customers, spanning from the kernel to user space applications and IaaS platforms.

Responsibilities

• Manage and lead a distributed team of engineers
• Hire, coach, mentor, provide feedback, and offer career development guidance
• Manage & measure key performance indicators (KPIs) and training
• Support timely delivery of bug fixes, patches, and other technical solutions across technology fields including Ubuntu, OpenStack, Ceph, Kubernetes, Juju & MAAS
• Demonstrate Canonical values in customer interactions
• Set and manage expectations with other engineering teams, senior management, and external stakeholders
• Advocate and advance modern software development practices
• Foster a healthy, collaborative engineering culture aligned with company values
• Collaborate with other teams in the organization
• Work from home with global travel up to 10% for internal and external events

What we are looking for

• Professional software delivery experience using C, C++, Go, Python, or similar
• Strong knowledge and passion for software development
• Leadership experience organizing and prioritizing complex problem resolution and bug fixes
• Experience with version control systems such as git
• Experience with debugging tools such as gdb, crash or equivalents
• Strong commitment to testing methodologies and maintainable code quality
• Excellent communication skills in English, both verbal and written
• Experience with Linux, with a preference for Ubuntu
• Experience with Open Source and Open Source business models
• People management experience in a support organization is a strong plus

What we offer

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Travel upgrades for long-haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company behind Ubuntu, we recruit on a global basis and maintain a high standard for new hires. Most colleagues have worked from home since Canonical's inception in 2004.

Equal Opportunity

Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Engineering and Information Technology
• Industries: Software Development

Location: Remote (global) - Strasbourg, Grand Est, France is shown here as a potential location in postings, but this role is globally remote unless specified otherwise.