Social Media Manager

• Develop B2B social media strategy recommendations for clients or Account Managers, in coordination with content production and traffic and lead acquisition strategies
• Collaborate with Account Managers to provide clients with social media expertise
• Create social media schedules and ensure their effective execution
• Manage client account publishing and engagement on LinkedIn, Twitter, and Facebook
• Write posts, engage with communities, and moderate social media channels while adopting the appropriate tone of voice
• Coordinate paid social campaigns and monitor budgets
• Produce value-added reporting on the performance of implemented strategies and initiatives
• Ensure client objectives are met and recommend areas for improvement
• Monitor and control budgets and time allocated to clients
• Build strong client relationships and listen closely to their needs
• Support clients through training sessions
• Support the implementation of social selling and/or employee advocacy programs
• Monitor developments in B2B social media and contribute to Invox’s thought leadership and communications

Requirements

• Ability to define a B2B social media strategy, either independently or in conjunction with a content marketing strategy
• Ability to adopt the appropriate tone of voice for different clients
• Project management and social media production planning skills
• Experience managing a client portfolio and budgets, either independently or jointly with Account Managers
• Strong interest in reporting, including tracking and presenting metrics to demonstrate the ROI of initiatives
• Solid understanding of paid social mechanics and objectives
• Excellent interpersonal skills
• Proficiency with social media tools and platforms, with a strong technical mindset
• Strong listening skills, both with clients and team members
• Creativity, editorial and marketing curiosity, and the ability to monitor industry practices
• Strong team spirit
• Fluent English, ideally with international experience (e.g., a TOEIC score of 785+)
• B2B experience and a strong interest in the B2B sector
• At least 2 years of experience in project management, client relations, or digital marketing
• Recent experience at an agency or consulting firm is required

Core Competencies

Demonstrates expertise in developing and executing B2B social media strategies, managing client relationships, and producing insightful performance reports. Proficient in project management and social media production planning, with a strong focus on achieving client objectives and ROI.

Highest-signal resume keywords

• B2B Social Media Strategy Development
• Client Portfolio Management
• Paid Social Campaign Coordination
• Project Management Skills
• Social Media Tools Proficiency

Hard Skills

• B2B Social Media Strategy
• Social Media Production Planning
• Client Relations Management
• Performance Reporting
• Paid Social Mechanics
• Budget Management
• Content Creation
• Social Selling Implementation
• Digital Marketing
• Metrics Tracking

Soft Skills

• Interpersonal Skills
• Listening Skills
• Creativity
• Team Spirit
• Communication Skills

Certifications & Qualifications

• Fluent English
• TOEIC Score of 785+

Industry Keywords

• B2B Sector
• Social Media Strategy
• Client Engagement
• Thought Leadership
• Agency Experience

Tools & Technologies

• LinkedIn
• Twitter
• Facebook
• Social Media Tools