Site Reliability Engineer - DevOps

What is Shotgun?

Shotgun is a leading platform dedicated to empowering live music event organizers and touring artists, driving the future of the live music industry. Our mission is to build the infrastructure that enables live music to thrive.

We provide powerful tools to sell tickets, build strong brands, and connect with fans in meaningful ways. From 2020 to 2025, Shotgun achieved rapid growth with GMV increasing 25× and revenue growing 40×, leading the company to profitability. Today, we support more than 10,000 clients and engage over 8,000,000 users across Europe, the US, and LATAM.

In the past seven years, Shotgun has raised €10M from Newfund, Venrex, One Rag

Time, Creator Collective, and BPI Culture Fund. We are a lean and dynamic team of 90 people, with offices in Paris, Miami, São Paulo, Lisbon, and Marseille. Our culture is built on passion, commitment, ownership, and humility.

The Role

As Shotgun grows, so does our ambition. We're branching out into new territories, inaugurating fresh ventures, and, in the process, assembling new teams. Our pathway to success lies in our analytical rigor and exhaustive exploration of every opportunity.

You are Shotgun's first dedicated SRE. Your mission is to build a production-grade cloud infrastructure that scales with our ambition , so every team ships with confidence, traffic spikes don't become incidents, and developers spend time building product, not fighting the platform. You own the foundation: cloud architecture, scalability, observability, security, and developer tooling.

What you will do\n\n

Build and own a production-grade cloud infrastructure . Compute, networking, CDN, DNS, secrets management, all built with Infrastructure as Code tooling from day one

Design auto-scaling infrastructure that absorbs sharp traffic peaks without manual intervention. We sell 150k+