Site Reliability Engineer

Key Responsibilities

• Monitor system performance data and receive alerts through monitoring tools, identify abnormal indicators, recognize system risks, and notify relevant colleagues to resolve issues.
• Perform emergency system recovery, execute related contingency plans, and minimize business losses.
• Address and resolve system issues and queries from local stakeholders.
• Collaborate with team members in other regions to ensure the stability of JD's European e-commerce platform system.
• Summarize system issues and solutions to continuously improve system stability.
• Work onsite in London, UK.

Minimum Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• 3+ years of experience in DevOps, site reliability engineering, system stability assurance, operations and maintenance development, or related fields.
• Experience with common public cloud platform products (e.g., cloud hosting, cloud storage, object storage, CDN) and proficiency in Docker and Kubernetes.
• Familiarity with Linux operating systems and common commands, and scripting languages such as Shell, Python, or Go.
• Knowledge of mainstream monitoring tools such as Prometheus, Grafana, and Zabbix.
• Experience in Java microservices architecture development or operations, with expertise in Java memory tuning and performance optimization.
• Experience with common middleware, including MySQL, Kafka, ElasticSearch, and Redis.
• Effective communication in English.

Preferred Qualifications

• eCommerce or retail industry experience.
• Intermediate or above proficiency in the Chinese language.
• 2+ years of experience designing, analyzing, and troubleshooting large-scale distributed systems.
• Effective communication in Chinese.

Benefits: Competitive salary, supportive people‑first culture, and opportunities for growth.

JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.