Site And Content Coordinator Apprentice

Job Description

Main objectives

Support the E-commerce Site and Content team in the maintenance, content creation and optimization of Europcar, Goldcar, InterRent & Ubeeqo websites and apps

• Participate in testing new features
• Participate in the launch of new responsive websites
• Support the migration of the partnership microsites

Major areas of accountability

Content & Merchandising

• Support all merchandising activities from content creation to publishing (global and cross border campaigns, destination and products-oriented content for corporate and Franchise countries)
• Coordinate and update content
• Create new product pages and coordinate full roll out
• Update training guides with latest material and best practices (internal use)
• Provide training sessions to the new franchisee countries on the digital platform
• Liaise with local site management teams for efficient and effective implementation of actions

Quality & Testing

• Coordinate day-to-day maintenance / testing
• Review and centralize the incidents linked to Ecommerce topics

Digital Projects Support

• Test new features developed to ensure the quality of developments before they go online.
• Work with the product team to provide professional quality digital platforms to B2C, B2B, B2B2C and Franchisee customers

INTERNAL AND EXTERNAL RELATIONSHIPS

• Internal: Europcar Countries (corporate and franchisee ), IT, Product, Design, Partnerships Team, E-commerce team, Customer Services, Information Management, Finance / Controlling, Legal.
• External: Partners, Agencies, Suppliers

Europcar Mobility Group

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. "We help to change the way you move" is what we stand for and brings us together. We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles. Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning. Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries. More info at: At the end of the 19th century, the car was a luxury reserved for the elite, but interested everyone, attracting crowds: in 1898, the first car show was held in Paris. Car rental will see the light a few years later, across the Atlantic, but its development will be stopped by the first and then by the Second World Wars. In the aftermath of the war, a Parisian entrepreneur revived the idea: "If you can’t afford to buy a car, why not rent one when you need it?". His name was Raoul-Louis Mattei and in 1949, he created "L'Abonnement Automobile": a company that would later become the Compagnie Internationale Europcars, then Europcar. Its headquarters, located 11 rue du Champ de Mars also included a rental agency. The company's success was rapid, as car rental responded to a real need. In 1951, l’Abonnement Automobile was the first company for car rental without a driver and its fleet counted 750 4 CV. Now, the Europcar Mobility Group has over 200,000 vehicles on average in its fleet and serves 5 million customers in more than 140 countries. But the vision our Group was founded upon remains the same, while being more relevant and promising than ever, as we are entering the usage and sharing economy era !