Showroom Sales

Overview

At Phillip Jeffries, we’re on a mission to make the world more beautiful, one wall at a time. What started in a family garage in 1976 has grown into a global leader in luxury wallcoverings, known for our exceptional products, elevated service, and passion for design. We believe in building strong relationships and creating standout experiences for our clients around the world. Our Paris Showroom team is searching for a dynamic Showroom Sales Representative to service the Paris market. The ideal candidate will fit within our corporate culture and be dedicated to growing the client base and market shares in the territory. Interior design industry and/or luxury retail sales experience is a plus. This is an incredible and rare opportunity to join a fast-paced environment within a rapidly growing team. This position will report directly to the Frances Sales Manager.

Showroom Sales & Client Experience

• Represent the Phillip Jeffries brand with professionalism, confidence, and deep product knowledge
• Serve as a trusted resource and wallcovering concierge for showroom clients
• Provide a 7‑star customer experience for all showroom visits, calls, and virtual interactions
• Convert showroom traffic, phone inquiries, and new accounts into sales opportunities
• Increase average order value through strategic up‑selling and cross‑selling
• Ensure timely and thoughtful follow‑up on samples, leads, and projects
• Maintain quick and responsive communication via phone and email
• Send personalized thank‑you notes and client mailers

Sales Execution & Pipeline Management

• Compile and manage project shops and presentations within the CRM
• Track, measure, and manage all sales activities and goals within the CRM platform
• Own open order reporting, including approvals, reserve extensions, and re‑selections
• Support outside sales teams with order entry and customer setup
• Proactively update clients on order status, ETAs, and PSBs
• Ensure repeat business through consistent follow‑up and best‑practice sales processes

Business Development

• Build and nurture strong relationships with new and existing clients
• Actively grow assigned account list through outreach and engagement
• Identify and develop new showroom accounts
• Understand client needs and translate them into tailored solutions
• Stay current on industry trends and attend relevant design and networking events
• Strategize and execute plans to convert prospects into repeat purchasers

Prospecting & Lead Generation

• Conduct new account setup and onboarding
• Profile strategic accounts and identify key decision‑makers
• Engage prospects through outreach, sampling, and education
• Generate qualified leads and partner with outside sales teams for handoff
• Develop clients who are new to the Phillip Jeffries brand and offerings

Showroom Presentation & Brand Standards

• Maintain showroom sampling, wing boards, vignettes, and common spaces
• Ensure accuracy of all displays through regular audits
• Coordinate and execute new product launch displays, including installer coordination
• Partner with the design team on showroom display implementation
• Coordinate and host showroom events focused on sales growth and product launches

Must Have

• Minimum of 3 years of sales experience, preferably within a luxury design or retail environment
• Bachelor’s degree preferred in Sales, Marketing, Design, Art, Art History, Merchandising, or a related field
• Strong interest in and appreciation for luxury products and interior design
• Solid understanding of the creative design process and how to partner with design‑driven clients
• Proven ability to convert leads into clients and build lasting relationships
• Highly customer‑centric mindset with a focus on delivering exceptional service
• Upbeat, energetic, and solutions‑oriented attitude; strong team player
• Highly organized with strong analytical and follow‑through skills
• Outstanding written and verbal communication skills
• Proficient in Microsoft 365 / MS Office applications; familiarity with ERP and CRM systems preferred

The Phillip Jeffries Experience

At Phillip Jeffries, we believe exceptional work deserves exceptional care. Our commitment to creating a more beautiful world extends to how we support our team, offering thoughtfully designed benefits and meaningful perks that reflect our appreciation for your talent and time.

Your Compensation Journey

• Competitive annual salary based on your experience and technical expertise
• Annual company bonus opportunity
• Quarterly Sales bonus
• Annual Cost of Living increases that honor your growth and commitment
• Pension Plan Program

Time to Recharge

• Paid personal days each year to relax, recharge, or travel
• Paid bank holidays
• Additional paid time off during our annual company closure between Christmas and New Year’s
• Up to three paid days each year to give back through volunteer work

Career Elevation

• Structured onboarding with clear 30, 60, and 90‑day milestones and continued training for long‑term success

Perks at Work

• Exclusive employee discount on Phillip Jeffries wallcoverings to elevate your home

Equal Employment Opportunity

Phillip Jeffries is an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.