Shipping Operations Project Manager

Shipping Operations Project Manager (Logistics): Managing shipping operations and technical integrations for a global marketplace with an accent on operational reliability and carrier management. Focus on translating logistics complexities into actionable technical requirements and driving cross-functional initiatives between Product, Engineering, and commercial teams.

Location: Hybrid (Amsterdam, Paris, or Lisbon) with a minimum of two days per week in the office required .

Company

Catawiki is a leading curated online marketplace for buying and selling unique and special objects.

What you will do

• Oversee operational performance of shipping flows across multiple carriers and markets.
• Lead initiatives to improve shipping reliability, efficiency, and customer experience.
• Serve as the business owner for operational interfaces including tracking platforms and label providers.
• Translate logistics requirements into clear technical specifications for Product and Engineering teams.
• Monitor shipment performance and analyze root causes of operational exceptions.
• Act as the primary subject‑matter expert supporting Sales, Customer Service, and Seller Enablement teams.

Requirements

• 5–10 years of experience in shipping, logistics, or e-commerce operations.
• Strong practical knowledge of EU delivery flows, customs, and exception handling.
• Experience working with shipping technology platforms, APIs, or logistics SaaS.
• Proven track record of driving cross‑functional projects in a tech‑enabled environment.
• Ability to translate complex operational needs into actionable technical requirements.
• Excellent analytical skills with a data‑driven approach to problem‑solving.

Culture & Benefits

• Collaborative hybrid work environment in central European office hubs.
• Learning and development initiatives with dedicated mentorship programs.
• Annual 'Pursue Your Passion' day off and birthday vouchers.
• Diverse and inclusive international team culture.
• Opportunities to impact a global platform with 80+ product categories.